Senior Account Manager, Retail Financing

Fairstone Bank • Montreal, QC

1d • Hybrid

About The Position

Fairstone Bank and its family of brands are united in delivering innovative, accessible and reliable financial solutions that enable Canadians to reach their goals. Over the years, our brand family has grown. In 2024, Home Trust Company, Home Bank and Oaken Financial became part of the Fairstone Bank family of brands, alongside Fairstone, EdenPark and Fig. Together, we are the leading alternative lending bank in Canada. We have the collective experience and expertise to better serve our customers and foster our partners’ growth. With a diverse suite of products—residential and commercial mortgages, consumer deposits and GICs, credit cards, retail and automobile financing, personal loans and digital lending—we offer financial solutions tailored to all Canadians, including newcomers, small-business owners, smart investors and savvy consumers. Backed by nearly a century of lending experience through its legacy companies, Fairstone Bank and its brand family are proud to be Canada’s leading alternative lending bank. Join Fairstone as a Senior Account Manager, Retail Financing and be part of our talented and growing team! You will be responsible for prospecting, soliciting, and developing new business partnerships with a clientele composed of medium to large sized organizations to promote and sell products and services. You will also ensure consistency and balance between sales objectives and portfolio profitability.

Requirements

• University Degree - preferably in Business Administration or equitable work experience.
• 5 - 7 years’ experience in retail finance industry with a sales background.
• Knowledge of competitive practices within the industry.
• Strong problem solving and analytical skills are required to: Analyze market to identify business opportunities and understand the competition; Analyze market and internal operations to determine proper business mix and resource allocation as they relate to profitability; Research and respond to customer inquiries promptly and accurately, constant negotiation with both retailers and other departments within our company; Ability to perform financial calculations;
• Demonstrated strong communication skills (oral and written) with all levels of employees, management and customers and possess confident and effective public speaking skills.
• Must be a self-starter with the ability to work independently while looking for ways to change/modify current processes for improved efficiencies.
• Proficient in MS Office products to include Excel, Word, PowerPoint and Outlook.
• Ability to work well under pressure.
• Willing to travel and possess a valid driver's license.
• Flexible to work public holidays, weekends and evenings
• Must be able to communicate in both French and English with our internal teams and collaborators across Canada (50% French and 50% English).

Responsibilities

• Develop and maintain a robust pipeline with key industry contacts and decision makers (Accounts with retail financing volume)
• In collaboration with Legal, Finance and Risk, negotiate and oversee the rollout of profitable credit programs to new business partners
• Establish and execute strategies designed to secure relationships with new retailers.
• Serve as the contact person for both company and the retailer on significant issues.
• Assists in the resolution of issues arising between merchant, merchants' customers and Fairstone.

Benefits

• Generous vacation based on your role, statutory holidays, plus 6 wellness days
• Competitive base salary plus an annual incentive bonus tied to performance.
• Robust health and dental coverage through Manulife, as well as virtual healthcare through Dialogue.
• Group Retirement Savings Plan with up to 7% employer match.
• Discounts from top retailers via WorkPerks, plus location-based perks like gym memberships and Toronto Bike Share.
• Gym access at our London and Montreal offices.
• Education Assistance Program and Fairstone Academy for training and skill development.
• Parental leave top-up program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior