Senior Account Manager - Natural Resources

Wood Mackenzie•Calgary, AB

About The Position

Wood Mackenzie is a global leader in analytics, insights, and proprietary data for the energy and natural resources sector. With over 50 years of experience, their work guides influential organizations. In a complex and interconnected energy system, Wood Mackenzie delivers a clear, interconnected view of the entire value chain using proprietary data, analytical minds, and Synoptic AI. Their team of 2,700 experts across 30 countries connects industries, markets, and regions, empowering customers to identify risks, spot opportunities, and recalibrate strategy with confidence. This role focuses on retaining and growing clients in the natural resources sector through various communication methods. The Senior Account Manager will identify opportunities to expand research coverage and consulting services, particularly in crude oil markets, natural gas fundamentals, refining margins, and energy transition strategies. The Account Management team is a key driver for sales execution and performance, and this role will be instrumental in achieving sales targets and effectively utilizing resources. The client portfolio will be diverse, and this is an opportunity to partner with critical clients.

Requirements

Direct experience in oil and gas industry operations, commodity trading, or energy market fundamental analysis strongly preferred.
Direct knowledge and experience working in the energy industry an advantage.
Good knowledge and understanding of account management processes, procedures and systems within the energy/natural resources sector.
Good understanding of how account management integrates with other teams to achieve overall objectives.
Experience in client-facing or account management roles, with understanding of relationship management.
Demonstrated success in developing oil and gas sector clients and building trusted advisor relationships around commodity market insights.
Strong negotiation skills and a results-oriented mindset.
Attention to detail in making evaluative judgements based on analysis of factual information.
Ability to resolve problems by identifying and selecting solutions through application of acquired technical experience.
Self-motivated and energetic with excellent judgment in how resources are utilized and optimized.
Passionate about growing the business and committed to personal and professional development.
Intellectually curious about how data and analysis can solve critical business challenges.
Highly organized, with strong planning skills and the ability to manage workloads effectively.
Good analytical/technical operational knowledge required to complete work in account management.

Nice To Haves

Familiarity with CRM systems such as Salesforce is advantageous.

Responsibilities

Develop comprehensive account strategies incorporating oil and gas market cycles, commodity price volatility, and upstream/downstream investment patterns.
Proactively manage commercial growth aligned with regional energy market priorities and commodity trading patterns.
Identify high-potential clients for cross-selling opportunities across our oil, gas, LNG, and refined products research suite.
Execute account management strategies using deep understanding of commodity market dynamics and energy sector business models.
Serve as the critical link between clients' commodity market needs and Wood Mackenzie's energy research capabilities.
Effective client engagement and understanding of critical client business growth potential and how the Wood Mackenzie suite of products supports the client's growth.
Handle client inquiries related to oil and gas market outlooks, price forecasting, and supply/demand fundamentals.
Represent Wood Mackenzie at conferences and professional organizations to expand brand recognition and promote business development activities.
Provide continuous feedback on evolving client needs in oil and gas markets, including emerging trends in energy transition and commodity trading.
Support launches of new products covering crude oil benchmarks, natural gas pricing, refining economics, and petrochemical markets.
Collaborate effectively across research (upstream, gas & LNG, refining), consulting, and data services teams.
Demonstrate strong understanding of how account management integrates with commodity research and market analysis functions.
Effectively manage the business pipeline to ensure accurate forecasting.
Ensure high quality of task/services/information is provided.
Make evaluative judgements based on analysis of information, guided by precedents.
Delivery of individual targets.
Role model strong integrity and sets an example of WoodMac’s values and behaviours.