Senior Account Manager- Mechanical

Faith Technologies•Olathe, KS

6d•Onsite

About The Position

The Mechanical Senior Account Manager is responsible for developing and executing account management plans that will focus on driving value into key accounts. A critical success factor will be aligning Excellerate’s current service offerings with the key client needs and working with COE leaders to drive future service offerings that meet customer needs and expectations. FTI provides you with many opportunities. Joining FTI opens doors to redefine what’s possible for your future. Once you’re a team member, you’re supported and provided with the knowledge and resources to achieve your career goals with FTI. You’re officially in the driver’s seat of your career, and FTI’s career development and continued education programs give you opportunities to position yourself for success. FTI is a “merit to the core” organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package. Benefits are the Game-Changer We provide industry-leading benefits as an investment in the lives of team members and their families. You’re invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you’re ready to learn more about your career with FTI, apply today! Faith Technologies, Inc. is an Equal Opportunity Employer – veterans/disabled. Faith Technologies Incorporated (FTI) is a dynamic organization comprised of construction, engineering, manufacturing and renewable energy experts. We create success for our partners and team members through innovation and expertise, rethinking how energy is designed, applied and consumed and providing solutions that go beyond the ideas of today. With expertise across all our brands – Faith Technologies®, EnTech Solutions™ and Excellerate® – we are one connected company, bringing our partners’ visions to life to ensure a sustainable future.

Requirements

Bachelor's Degree in any field
1-2 years of Excellerate experience preferred or 3-5 years of Mechanical HVAC skidded solutions fabrication operations and or design & sales

Responsibilities

Generates early involvement opportunities for Excellerate.
Participates in developing effective client relations and delivery processes to ensure customer needs are met.
Maintains awareness of client opportunities in the pipeline.
Has a working knowledge of all Excellerate’s capabilities to share with clients.
Helps drive success of client while meeting or exceeding FTI corporate goals.
Understands financial performance of the account and leads strategies to improve all key metrics.
Works closely with all leaders to ensure effective coordination and integration are occurring.
Monitors progress of awarded projects and successful initiatives to ensure customer satisfaction.
Demonstrates approachability and ability to effectively collaborate and influence others.
Manage relations with key customer contacts, meeting onsite with customer as needed.
Oversee the implementation of satellite locations, and coordinate with site leadership to ensure productivity and quality.
Provides employee coaching and development and writes and delivers employee performance reviews for direct reports.
Ensure effective employee relations.
Maintains all relevant trade licenses and certifications.
Able to provide customer service and answer questions for internal and external customers.
Responsible for demonstrating and ensuring all employees are following company policies.
Responsible for training of new employees and identifying deficiencies.
Provides employee coaching and development and writes and delivers employee performance reviews.
Performs other related duties as required and assigned.