Senior Account Manager, Grounds Management

Park Landscaping • Calgary, AB

3d • Onsite

About The Position

This is a field-based role requiring regular site visits, strong operational awareness, and direct client engagement. The Senior Account Manager will be the primary architect of protecting, growing, and optimizing the company’s existing grounds maintenance portfolio through proactive account management, contract renewals, and service expansion. During winter months (November through April), the role adapts to support snow and ice management operations, requiring a flexible schedule including evenings, weekends, and holidays during significant snow events.

Requirements

• Deep understanding of grounds maintenance or property services, commercial contract administration, and health and safety regulations within the landscaping industry.
• Strong commercial acumen, contract negotiation, and accurate cost estimation.
• Proficiency with Google Workspace and experience using CRM, ERP, or service management software is required.
• A strong systems-thinking mindset with the ability to manage multiple accounts and tight proposal deadlines seamlessly.
• Comfortable walking outdoor job sites for estimating purposes in varying weather conditions typical of Alberta's climate.
• A valid driver’s license is required for regular travel.

Nice To Haves

• Post-secondary education or certifications in Business, Sales, Landscaping, or Horticulture.
• Experience with Aspire Landscape Software is a huge plus.

Responsibilities

• Maintain a highly visible presence within your assigned portfolio through regular site visits, property inspections, and proactive communication to ensure peak client satisfaction.
• Lead contract renewal strategies and negotiations.
• Actively identify and close enhancement, upgrade, irrigation, and snow management opportunities while reviewing legacy contracts to optimize profitability.
• Pursue qualified new business through referrals and networking.
• Conduct site assessments, develop accurate scopes of work, and present winning proposals for new maintenance opportunities.
• Partner closely with Division Managers, Field Supervisors, and Operations teams to ensure client expectations are clearly communicated and consistently achieved, acting as the ultimate voice of the client.
• Support winter service commitments during snow and ice management operations.

Benefits

• Competitive base salary based on experience and reviewed annually.
• Health & Dental Benefits: Access to our comprehensive group benefits plan.
• RRSP Matching Program: A company-matched contribution plan.
• Incentives: Eligibility for performance-based bonuses and incentive programs.
• Tools for Success: High-performance IT hardware, access to a modern corporate tech stack, and the mobile or vehicular resources needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree