Senior Account Manager - Commercial Lines

FitzGerald Financial Group - Division of TowneBank Mortgage•Norfolk, VA

19h•$65,000 - $90,000•Hybrid

About The Position

Towne Insurance is hiring a Senior Account Manager - Commercial Lines to join our Norfolk team. The Senior Account Manager is responsible for providing a superior level of professional service to new and existing clients in a timely and accurate manner.

Requirements

Active P&C license
Minimum of five years of experience in the commercial insurance industry
Excellent oral and written communication skills
Strong attention to detail
Computer skills (Word, Excel, and Microsoft Outlook)

Nice To Haves

Previous working knowledge of Insurance Agency Management software programs, preferably Applied software Epic.
Industry designations such as CIS, ACSR, or CISR are a plus.

Responsibilities

Assisting producer and marketing as needed in writing new and renewal accounts
Verifying that all policies are bound with insurance companies in writing prior to or on the effective date of the policy
Billing or binder billing all policies and renewals prior to or on the effective date of the policy
Checking new business and renewal policies against applications and binders
Keeping client and policy information in vision up to date according to office procedures
Contacting insured as needed for collecting outstanding balances according to office procedures
Working with customer service representatives to ensure that all endorsements, audits, cancellations, claims, finance agreements, certificates and other customer requests are handled in an accurate and timely manner according to the office procedures
Keeping P & C license active and increasing insurance knowledge by attending continuing education classes