Senior Account Manager - Commercial Lines
About The Position
Join us at Towne Insurance! Your career. Your future. Your Towne. At Towne Insurance, we believe a career should be built on relationships, trust, and purpose. As a relationship‑driven organization with a deeply member‑centric philosophy, we empower our teams to serve businesses, families, and communities with integrity and care. We are seeking a Senior Account Manager – Commercial Lines to join our Charlotte or Norfolk team and support commercial clients through expertise, collaboration, and exceptional service. In this role, you will be a trusted advisor managing complex commercial accounts and partnering closely with producers, carriers, and internal teams. You will play a critical role in delivering tailored commercial risk solutions while ensuring accuracy, responsiveness, and compliance across every client interaction. Your work will directly support Towne’s mission to deliver consultative insurance solutions that strengthen long‑term partnerships and create real impact for the organizations we serve. Towne Insurance offers a hybrid work environment that balances flexibility with connection, reflecting our belief that strong relationships drive better outcomes. Our culture is collaborative, supportive, and grounded in service—ideal for professionals who value meaningful client engagement over transactional commercial work. The schedule for this role is Monday through Friday, 8:30 a.m. to 4:30 p.m., allowing consistency while supporting work‑life balance.
Requirements
- Active Property and Casualty license.
- At least five years of commercial lines experience.
- Highly organized.
- Detail-oriented.
- Communicate with confidence and clarity in both written and verbal settings.
- Proficiency in Microsoft products.
- Working knowledge of agency management systems.
Nice To Haves
- Applied Epic experience is strongly preferred.
- Industry designations such as CIS, ACSR, or CISR are valued.
Responsibilities
- Manage complex commercial accounts.
- Partner closely with producers, carriers, and internal teams.
- Deliver tailored commercial risk solutions.
- Ensure accuracy, responsiveness, and compliance across every client interaction.
- Serve businesses, families, and communities with integrity and care.
Benefits
- Paid time off for holidays
- PTO
- Sick leave
- Bereavement
- Profit sharing
- Volunteer opportunities
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
