Senior Account Executive

Urban Ridge Supplies•New York, NY
•Hybrid

About The Position

ITRS is seeking a Senior Account Executive to join their Corporates division. This is a dual-role position combining a quota-carrying mandate with a pathway into first-line team management. The role sits within a newly structured, growth-focused unit targeting regulated, non-financial services industries across North America. The successful candidate will lead a named territory spanning Energy & Utilities, Healthcare, Telecoms, Retail, and Critical National Infrastructure, acting as the primary revenue owner responsible for new logo acquisition, account expansion, and retention. The role suits individuals motivated to build a territory, pipeline, reputation, and team. The Corporates division offers dedicated BDR, pre-sales, and customer success support, a strong New York office presence, and aligned marketing resources. This role offers a hybrid work schedule from the New York office.

Requirements

  • 5+ years' success selling complex B2B software to enterprise accounts in the North American market.
  • Quota completion in new logo or mixed new/expansion roles, with typical deal sizes of $200K-$1M+ ARR.
  • Experience in one or more adjacent technologies: Observability, IT Infrastructure Monitoring, AIOps, Application Monitoring, Digital Experience Monitoring, Log Analytics, SIEM, Cybersecurity, or related enterprise software.
  • Comfortable managing long, complex sales cycles with multiple stakeholders, including procurement, legal, technical buyers, and C-level executives.
  • Experience generating pipeline, not solely relying on inbound leads.
  • Ability to engage with CIO/CTO/COO stakeholders and technical audiences.
  • Commercially astute and analytically focused, with the ability to build business cases, understand deal economics, and navigate procurement while protecting margin.
  • Organized with rigorous pipeline management; proficient in Salesforce/CRM and RevOps tools (e.g. Clari), with accurate forecasting discipline.
  • Disciplined in qualification, with working knowledge of MEDDPICC methodology.
  • Comfortable operating in a fast-scaling environment with change and high ownership.
  • Collaborative approach, able to align and motivate GTM teams (pre-sales, customer success, legal, leadership) around opportunities.

Nice To Haves

  • Experience in regulated industries such as Energy & Utilities, Healthcare, Telecoms, Retail, Critical National Infrastructure, or Public Sector.
  • Familiarity with observability, synthetic monitoring, digital experience monitoring, or capacity planning use cases.
  • Experience selling with or through Managed Service Providers, Channel Partners, or GSIs.
  • Working knowledge of NIS2, DORA, or other IT/operational resilience frameworks.

Responsibilities

  • Own and exceed an annual ARR quota (typically $1M+ first-year value) across new logo, renewal, and expansion.
  • Build and manage a high-quality pipeline through independent prospecting and BDR/marketing leads.
  • Lead the full sales cycle end-to-end, coordinating pre-sales, legal, and professional services as needed.
  • Manage a book of US-based accounts, supporting adoption and driving upsell/cross-sell across the ITRS portfolio.
  • Develop and execute a territory plan (individual and small team), with clear account prioritization, coverage, and quarterly milestones.
  • Operate as a 'player-coach', taking on daily leadership of a US-based team and stepping into first-line management.
  • Build multi-threaded relationships across accounts, engaging IT, business, procurement, and C-suite stakeholders.
  • Apply solution-led, value-based selling, aligning ITRS capabilities to business and regulatory challenges.
  • Maintain accurate forecasting and CRM hygiene to support resource planning and leadership visibility.
  • Be a trusted advisor, providing insight into regulatory trends, operational risk, and IT complexity in regulated industries.
  • Partner with marketing and product on vertical messaging, campaigns, and feedback to refine go-to-market strategy.
  • Collaborate with channel and alliance teams to expand coverage and accelerate deal cycles.
  • Drive continuous improvement by sharing best practices, market insight, and lessons learned.

Benefits

  • Health Insurance
  • Vision Plan
  • Dental Cover for you and your dependants
  • HSA & FSA
  • Employee Assistance Programme
  • Health Advocate
  • Talk Space
  • One Medical
  • Teladoc
  • 401(k)
  • Commuter benefits
  • Remote Hybrid Working
  • Enhanced Parental Leave
  • Life and AD&D Insurance
  • 20 Days Holiday + Public Holidays
  • 3 days paid volunteering leave
  • Referral Bonus
  • Buy and Sell Holiday
  • Training Reimbursement
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