About The Position

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. The Senior Enterprise Account Executive, Publishers customers is responsible for driving new enterprise revenue by helping retailers and commerce companies transform customer engagement, increase lifetime value, and unlock first-party data as a strategic asset. This role leads with CRM, CDP, and lifecycle marketing transformation, positioning Publisher accounts as the system of intelligence for customer relationships. From this foundation, the AE extends into retail media and monetization opportunities. The ideal candidate has deep experience selling into retailers and eCommerce organizations, with strong expertise in MarTech and customer data strategy.

Requirements

  • 7–10+ years of enterprise sales experience in MarTech, CRM, CDP, or AdTech
  • Proven success selling into retailers, eCommerce, or omnichannel brands
  • Deep expertise in CRM/CDP/lifecycle marketing platforms (priority)
  • Working knowledge of retail media and AdTech ecosystems
  • Experience closing complex enterprise deals ($250K–$1M+)

Nice To Haves

  • Experience with loyalty platforms, personalization engines, or marketing automation
  • Familiarity with retail media networks and commerce data monetization
  • Understanding of identity resolution and privacy-first data strategies

Responsibilities

  • Own full-cycle enterprise sales across net-new retail and commerce accounts
  • Develop and execute account strategies targeting large retailers and omnichannel brands
  • Consistently exceed quota across complex, multi-product deals
  • Lead conversations around: Customer data unification (CDP/CRM)
  • Lead conversations around: Lifecycle marketing and personalization
  • Lead conversations around: Customer retention, loyalty, and LTV growth
  • Position Publisher Cloud as the foundation for customer intelligence and engagement orchestration
  • Help retailers activate first-party data across: Owned channels (email, mobile, web)
  • Help retailers activate first-party data across: Paid media and partner ecosystems
  • Drive use cases that improve conversion, retention, and customer experience
  • Extend CRM/CDP conversations into: Retail media network enablement
  • Extend CRM/CDP conversations into: Audience monetization and partner activation
  • Connect improved customer data to incremental advertising revenue opportunities
  • Build relationships with: CMOs and Chief Digital/Commerce Officers
  • Build relationships with: Heads of CRM, Loyalty, and Customer Experience
  • Develop ROI-driven business cases tied to: Customer lifetime value (LTV)
  • Develop ROI-driven business cases tied to: Retention and repeat purchase rates
  • Develop ROI-driven business cases tied to: Media monetization growth
  • Partner with Solutions Consulting to validate data and activation use cases
  • Align with Product Marketing on retail and CRM narratives
  • Collaborate with Customer Success to drive expansion across lifecycle and media

Benefits

  • Unlimited PTO
  • Excellent medical, dental, and vision coverage
  • Employee Equity
  • Employee Discounts, Virtual Wellness Classes, and Pet Insurance
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