Senior Account Executive - Public Sector

WM•Louisville, KY

1d•Remote

About The Position

This position manages relationships with small and large municipalities, prospects for new opportunities with townships and cities, and promotes sales and service activities for public sector customers and prospects in a designated area. It utilizes a consultative selling approach to retain and expand business with current customers, serves as a company representative for local officials and community stakeholders, and coordinates publicity and good-will information. The role involves managing existing contracts, enhancing customer relationships through community involvement, coordinating with other WM departments, developing strategies to strengthen service offerings and wallet share, utilizing contract management and audit tools, and shaping RFPs and existing contracts to match customer needs. It also involves developing community partnerships, providing insight on political strategies, coordinating bid responses, and developing marketing strategies for retention and growth. The role requires ongoing training.

Requirements

Associate's Degree or equivalent experience in Business Administration, Communications, Political Science, or Economics, or five or more years of previous applicable experience in government relations, outside sales, public service, or related field.
5 years or more of previous applicable experience

Nice To Haves

Prior public sector / government experience is preferred for this role.
Bachelor's Degree or equivalent experience in Business Administration, Communications, Political Science, or Economics, or similar area of study, and five or more years of previous applicable experience.

Responsibilities

Manage existing contracts including relationship maintenance, contract terms, service offerings, price increases and extensions.
Maintain and enhance customer relationships and satisfaction through involvement in the community.
Coordinate activities with other WM departments as necessary to deliver on contract and service expectations.
Develop strategies to strengthen/deepen service offerings and wallet share of existing contracts.
Utilize contract management and audit tools to maximize contract value and compliance.
Utilize revenue acceleration tools for existing contract renewals and target pursuits, shaping RFP’s and existing contracts to provide value propositions that match customer needs and Waste Management offerings.
Develop community partnerships with elected officials and key community stakeholders that result in positive press coverage and have a beneficial impact on the community and WM.
Provide support and insight on political strategies, activity and needs within a community.
Coordinate, oversee and manage all bid responses, including pricing analysis, reporting and other exhibits as required.
Develop marketing strategies that identify retention and growth opportunities that include supporting strategies, resources and timelines necessary to accomplish goals.
Continue to build skills by participating in on-going training offered by the Company.