Senior Account Executive, Enterprise
About The Position
Zocdoc's mission is to give power to the patient, and our Practice Solutions business is helping healthcare organizations modernize how they operate and connect with patients. As a Senior Account Executive, Practice Solutions, you'll play a meaningful role in expanding access to technology that helps providers streamline operations, improve patient experiences, and drive measurable business outcomes. You'll be responsible for growing adoption of Zocdoc's Online Scheduling and AI Voice Assistant solutions across healthcare organizations, helping practices unlock efficiencies while delivering a better experience for both staff and patients. This is an opportunity to join a growing business line, influence product strategy, and help shape the future of healthcare technology.
Requirements
- An unrelenting desire to build more equitable, inclusive, and diverse workplaces. You view this role as an opportunity to create positive change.
- Meaningful experience (5+ years) in full-cycle SaaS sales with a demonstrated track record of meeting or exceeding quota.
- Experience managing complex, multi-stakeholder sales cycles and navigating executive-level decision-making processes.
- The ability to integrate generative AI tools into daily workflows to automate tasks, foster innovation, and maximize productivity.
- Passion for helping customers solve meaningful operational challenges through technology.
- A compassionate, consultative, and confident approach when working with customers and internal stakeholders.
- A fundamental understanding of enterprise sales methodologies, including prospecting, discovery, solution mapping, negotiation, and closing.
- Experience leveraging CRM, sales engagement, conversation intelligence, and business intelligence platforms to drive performance.
- The mentality of an entrepreneur and a strong bias toward action.
- Superb communication skills. You believe in keeping stakeholders informed and know how to adapt your communication style to different audiences.
- Humility. You believe in treating all people with dignity and respect, regardless of title or tenure.
Nice To Haves
- Healthcare technology, practice management, patient engagement, scheduling, or healthcare provider experience is preferred but not required.
- Experience selling AI-powered, workflow automation, or operational technology solutions is a plus.
Responsibilities
- Owning the full sales cycle from prospecting through close for Zocdoc's Online Scheduling and AI Voice Assistant solutions.
- Building and managing a healthy pipeline through strategic outbound prospecting, inbound lead follow-up, and territory planning.
- Developing trusted relationships with healthcare decision-makers and conducting consultative discovery conversations to uncover business needs.
- Partnering closely with New Business and Existing Business sales teams to execute coordinated co-selling strategies that maximize customer value and revenue growth.
- Identifying expansion opportunities within existing accounts and helping customers deepen adoption of Zocdoc products.
- Delivering compelling product demonstrations, proposals, and executive presentations tailored to customer goals.
- Collaborating with Product, Engineering, and Analytics teams to share customer feedback, influence roadmap priorities, and help shape future solutions.
- Using data, CRM tools, conversation intelligence platforms, and generative AI tools to improve productivity, sales execution, and forecasting accuracy.
Benefits
- Flexible, hybrid work environment at our convenient Soho location
- Unlimited Vacation
- 100% paid employee health benefit options (including medical, dental, and vision)
- Commuter Benefits
- 401(k) with employer-funded match
- Corporate wellness program with Wellhub
- Sabbatical leave (for employees with 5+ years of service)
- Competitive paid parental leave and fertility/family planning reimbursement
- Cell phone reimbursement
- Catered lunch every day along with beverages and snacks
- Employee Resource Groups and ZocClubs to promote shared community and belonging
- Great Place to Work Certified
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
