Senior Account Executive, Enterprise

Genesys•Virtual Office (Illinois), IL

11d•$111,700 - $196,300•Hybrid

About The Position

Drive enterprise growth by leading the adoption of AI-powered customer experience solutions across Fortune 500 organizations, enabling measurable improvements in customer engagement, operational efficiency, and long-term business performance. This role directly influences how enterprises evaluate and implement cloud, AI, and CX platforms to modernize their digital strategy. At Genesys, we are transforming the customer experience landscape with empathy, AI innovation, and global impact, helping organizations deliver seamless, personalized interactions at scale. You will own strategic accounts, lead complex multi-million-dollar sales cycles, and build executive relationships that shape enterprise transformation initiatives. This position offers significant ownership, strong earning potential, and visibility across high-impact enterprise deals.

Requirements

5+ years of direct, quota-carrying enterprise software sales experience within Fortune 500 environments
Proven track record of closing multi-million-dollar transactions with sales cycles ranging from 6 to 24 months
Experience selling cloud, SaaS, and AI-based solutions across CX, CCaaS, WEM, customer journey analytics, conversational AI, AI copilots, CRM, and service management platforms
Demonstrated success building strategic relationships with executive stakeholders, including C-level decision makers
Strong ability to communicate complex technology solutions and connect them to business value
Proven experience developing pipeline through direct prospecting, marketing initiatives, and partner or channel engagement
Ability to lead complex sales cycles with consistent revenue attainment and accurate forecasting
High level of energy, accountability, and collaboration within fast-paced, team-oriented environments
Familiarity with MEDDPIC or similar structured sales methodologies
Bachelor’s degree or equivalent professional experience
Willingness and ability to travel up to 40 percent

Nice To Haves

Experience managing large, strategic enterprise accounts with long-term growth strategies
Background in account-based selling and multi-threaded deal management
Experience working with cross-functional teams across global or multi-region accounts
Track record of driving both new logo acquisition and expansion within existing enterprise customers

Responsibilities

Drive revenue growth by owning end-to-end enterprise sales cycles, from initial engagement through deal closure across complex, multi-million-dollar opportunities
Build and expand executive-level relationships, influencing C-level stakeholders and aligning solutions to long-term business strategies
Develop and execute strategic account and territory plans that generate pipeline growth through both direct and channel-driven opportunities
Identify and align AI-driven CX use cases to customer business units, improving engagement, efficiency, and measurable business outcomes
Create and maintain a strong pipeline that consistently meets or exceeds revenue targets within designated enterprise sectors
Deliver compelling presentations and solution positioning to prospects, customers, and partners, clearly articulating business value
Lead cross-functional deal strategy, collaborating with internal teams to solve complex challenges and advance opportunities
Drive new logo acquisition while expanding existing accounts through upsell and cross-sell strategies
Execute targeted marketing and prospecting initiatives to accelerate territory growth and market penetration
Accurately forecast quarterly revenue using structured methodologies such as MEDDPIC to ensure predictability and accountability