About The Position

Zeno Group is seeking a Senior Account Executive, Employee Engagement to support employee engagement, internal communications, and change management programs for leading organizations. This role involves developing communications strategies, creating content, and delivering programs that strengthen culture, improve employee experiences, and support business objectives. The ideal candidate is a communications professional who enjoys both strategic thinking and hands-on execution, with opportunities to manage projects, contribute to client programs, and build expertise in employee engagement, internal communications, and organizational change.

Requirements

  • 3+ years of experience in employee engagement, internal communications, corporate communications, public relations or related fields within an agency or similar environment.
  • Experience supporting communications initiatives that drive employee engagement, organizational change or culture-building efforts.
  • Strong writing and editing skills, with experience developing content for a variety of employee and leadership audiences.
  • Familiarity with internal communications platforms and tools such as Firstup, SocialChorus, Qualtrics, Workplace, Yammer, SharePoint or similar technologies.
  • Experience developing content for employee, leadership and stakeholder audiences including emails, newsletters, presentations, messaging frameworks and leadership communications.
  • Strong organizational skills with experience managing multiple priorities and timelines.
  • Understanding of communications measurement and program performance metrics.
  • Experience collaborating with clients, stakeholders and cross-functional teams.
  • Familiarity with digital communications and content development best practices.
  • Interest in employee engagement, workplace culture and evolving communications practices.
  • Experience supporting and collaborating with junior team members.
  • Collaborative mindset with a willingness to learn, contribute ideas and support team success.

Nice To Haves

  • Experience supporting large-scale change management or transformation initiatives.
  • Familiarity with employee listening, engagement measurement or communications research methodologies.
  • Experience working on integrated communications programs that span internal and external audiences.
  • Knowledge of SEO or digital content optimization best practices.

Responsibilities

  • Support the development and execution of employee engagement and internal communications programs that help organizations inform, engage and inspire employees.
  • Contribute to communications strategies and content that help employees understand, adopt and navigate organizational change initiatives.
  • Draft and develop communications materials including messaging, emails, newsletters, presentations, scripts, leadership communications and other employee-facing content.
  • Conduct communications research, monitor trends and help identify insights that inform strategies, content and program recommendations.
  • Support day-to-day client work, manage project timelines and contribute to the successful delivery of communications programs and initiatives.
  • Partner across teams, support junior colleagues and contribute to a collaborative environment that encourages learning, development and high-quality work.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Prescription plans
  • Short-term disability
  • Long-term disability
  • Paid subscription to Headspace
  • Access to mental health providers and other services through a best-in-class employee assistance program
  • Generous vacation
  • Paid holidays
  • Self-care time
  • 401(k) plan
  • Pretax flexible spending accounts
  • Tuition assistance
  • Life insurance
  • Free access to a certified financial coach
  • Monthly allowance for ZenoFit program
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