Senior Account Director (Freelance)
About The Position
We are looking to hire a Senior Account Director at P10. You are a highly experienced client leader responsible for overseeing large, complex portfolios of business totaling $4M+. You operate with full autonomy across your accounts, navigating sophisticated stakeholder environments and driving both strategic direction and business growth. You are a trusted partner to senior client leaders—including SVP and C-level stakeholders—and play a critical role in shaping how clients think about their business, not just how work gets executed. Internally, you build and lead high-performing teams, mentor future leaders, and proactively identify risks and opportunities before they surface. You balance big-picture thinking with the ability to step in and unblock challenges, ensuring both your clients and your teams succeed.
Requirements
- Bachelor’s degree in business, marketing, advertising or related field plus 12+ years of experience in account management, client services, in a pharmaceuticals or life sciences environment
- Demonstrate the ability to lead large, complex accounts with multiple stakeholders and workstreams
- Show advanced strategic thinking, with the ability to influence client direction and business decisions
- Build strong, trusted relationships with senior and executive-level client stakeholders
- Exhibit excellent leadership skills, including team development, coaching, and performance management
- Demonstrate strong financial acumen, including forecasting, revenue management, and long-term planning
- Identify and act on opportunities for organic growth, including cross-sell and up-sell initiatives
- Communicate complex ideas clearly and persuasively, both internally and externally
- Delegate effectively, balancing team growth with business needs and avoiding over- or under-management
- Navigate ambiguity and complexity with confidence, providing clear direction to teams
- Collaborate effectively across cross-functional teams and client organizations
- Maintain a proactive, solutions-oriented mindset with the ability to anticipate and address challenges early
- Show a willingness to take on broader leadership responsibilities, including managing larger teams or business units
Responsibilities
- Lead and oversee large, complex portfolios of business, ensuring delivery, growth, and client satisfaction
- Build and manage high-performing teams, mentoring and developing 1–3 direct or indirect reports
- Anticipate potential challenges across accounts and proactively develop solutions to mitigate risk
- Drive strategic client conversations, shaping how clients think about their business and marketing approach
- Build and maintain relationships with senior and executive-level stakeholders, including SVP and C-level contacts
- Expand relationships beyond marketing teams, engaging cross-functional client partners to drive broader impact
- Identify and pursue opportunities to cross-sell and up-sell services, contributing to sustained business growth
- Forecast revenue and oversee financial performance, ensuring alignment with client budgets and internal targets
- Partner with clients to understand long-term roadmaps and recommend solutions with clear strategic trade-offs
- Provide high-level, actionable feedback to internal teams, representing multiple stakeholder perspectives and elevating work quality
- Step in to resolve team or client challenges, unblocking issues and ensuring forward momentum
- Lead and contribute to Quarterly Business Reviews (QBRs), including presenting strategic insights and guiding future planning
- Support MLR (Medical, Legal, Regulatory) processes as needed, ensuring compliance within complex engagements
- Delegate work effectively across the team, aligning responsibilities with skill level and development goals
- Lead and develop a small team of junior and mid-level team members, fostering growth and accountability
- Guide financial planning discussions, helping clients prioritize spend and manage future budget allocation
- Foster a culture of accountability, collaboration, and continuous improvement within the team
- Step into executional or tactical work when necessary to maintain continuity and delivery
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What This Job Offers
Career Level
Senior
