Senior Account Director
About The Position
The Senior Account Director leads and operationalizes multidisciplinary teams to deliver profitable work across a portfolio of accounts. This role serves as the primary client relationship lead, developing strategic relationships with senior-level clients and proactively identifying ways to add value to clients’ businesses. The position also leads new-business initiatives and organic growth opportunities. The role owns revenue forecasting and performance for assigned brands, ensures projects are completed within budget, and determines and negotiates budget requirements. It develops tactical plans and Statements of Work, manages ongoing account development, tracks industry and brand-category trends, responds to emerging client needs, leads longer-term planning, and interprets market research into actionable brand insights. The Senior Account Director ensures the strategic and tactical integrity of account work, trains and develops account-management team members, delegates appropriately, creates development opportunities, and coordinates resource allocation across departments. The role keeps management informed about account status, issues, plans, and meetings; escalates matters to senior leadership as needed; and suggests improvements to agency policy, operations, and the work environment. The position is with Propeller, an Omnicom agency. Omnicom policy requires employees to work in the office at least three days per week, to the extent permissible by local law, unless additional in-office days are directed by the agency or manager.
Responsibilities
- Lead and operationalize multidisciplinary teams to deliver profitable work across a portfolio of accounts.
- Serve as the primary client relationship lead and build strategic relationships with senior-level clients.
- Identify and proactively bring value to clients’ businesses.
- Identify and lead new-business initiatives and organic growth opportunities.
- Own revenue forecasting and performance for assigned brands.
- Ensure work is completed within budget by project and determine and negotiate budget requirements.
- Develop and manage tactical plans and Statements of Work (SOW).
- Develop ongoing business on assigned accounts and identify new business development opportunities.
- Maintain knowledge of industry business trends and assigned brand categories.
- Identify and respond to emerging client needs while leading longer-term planning initiatives.
- Interpret market research data into actionable brand insights.
- Ensure tactical and strategic integrity across account work and train the account team accordingly.
- Train, develop, and appropriately delegate to the account-management team.
- Provide growth and development opportunities to team members.
- Ensure appropriate resource allocation and utilization across departments.
- Keep management informed of account status, problems, plans, and meetings, escalating to senior leadership as needed.
- Suggest enhancements to agency policy, operations, and the work environment.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
