Senior Account Director

OBrien Industries Inc•Omaha, NE

13d•Onsite

About The Position

As the Client Services Account Director, you’ll lead the charge in managing high-level client relationships, developing strategic plans, and ensuring that client projects deliver world-class results. You’ll act as a trusted advisor to key clients while overseeing internal teams to deliver on expectations. Your role is essential to maintaining and growing strong client partnerships, while driving forward our mission of delivering dreams through innovation and insights.

Requirements

You excel at leading high-level relationships, acting as a trusted advisor to senior clients, and driving long-term business partnerships.
You have a knack for developing big-picture strategies that align with both client goals and business objectives.
You’re able to oversee large, complex projects from start to finish, ensuring timelines, budgets, and quality expectations are met.
You thrive in environments where teamwork and cross-departmental collaboration are key to success.
You’re quick to navigate challenges, offering innovative solutions that keep projects on track and clients satisfied.
You’re comfortable using insights and analytics to guide client strategies and drive continuous improvement.

Nice To Haves

You have a curious and strategic mindset, always looking for ways to create value and uncover new opportunities for clients.
You’re a collaborative leader who excels in bringing cross-functional teams together to deliver exceptional client outcomes.
You embody tenacity, ensuring that every project, no matter how complex, is delivered on time, on budget, and beyond expectations.
You take responsibility for the success of your clients, continuously working to meet and exceed their goals.
You embrace innovation, always searching for new and better ways to solve problems, deliver value, and stay ahead in the market.

Responsibilities

Serve as the senior point of contact for key accounts, nurturing relationships, understanding client goals, and ensuring those goals align with our solutions. You’ll lead with responsibility and a client-first mindset.
Develop long-term strategies that not only meet but exceed client objectives. Your curiosity will guide you in identifying new opportunities for growth and innovation within existing accounts.
Lead major client projects from conception to execution, ensuring timelines, budgets, and deliverables are met while driving the highest standards of quality. Your tenacity will ensure every project succeeds.
Collaborate with creative, marketing, and operational teams to ensure that client visions are executed flawlessly. You’ll foster collaboration across teams and departments to bring integrated solutions to life.
Use data and insights to guide decisions, providing clients with forward-thinking solutions. You’ll be at the forefront of innovation, ensuring OBI stays ahead of the curve and continues delivering dreams.
Address any challenges or risks proactively, guiding clients and internal teams to solutions that ensure smooth delivery and exceptional results. You’ll demonstrate responsibility by leading with clarity and confidence.