Senior Account Director

George P. Johnson Experience Marketing•Nashville, TN

4h•$150,000 - $170,000•Hybrid

About The Position

GPJ is looking for a strategic Sr. Account Director to join one of our growing accounts that will support the day-to-day management of experiential, conference and event work for a large client. GPJ is proud to be filled with passionate, collaborative team members so if this sounds like you, read on! This role is hybrid, requiring you to report on-site to one of the following office locations a minimum of 2 days/week: Austin, Boston, Detroit, Los Angeles, Nashville, New York City, or San Francisco.

Requirements

Experience working with Fortune 500 brands strongly desired
May have one or more direct reports
Able to independently create and develop account/program strategic direction and objectives; proactively engage with and enable/inspire the team to add innovative strategic and creative contributions.
Lead internal strategic meetings and present findings to client
Able to help identify, lead and close new opportunities, strategically leveraging internal resources and teams (for organic and net new opportunities)
Experience and confidence engaging and building respected, trusted peer-to-peer relationships with mid to senior level client side marketing executives
Actively helps mentor / teach others on Account team; may help manage onsite resources
Fully capable of building decks and presentations which tell a story in the language that the client will understand
Possess executive presence - be able to read and 'command' a room
Understands how to effectively oversee overall, increasingly complex project timelines in line with strategic objectives
Understand effective budget oversight and troubleshooting for larger, more complex budgets, leveraging SMEs as needed
Ensures team proactively addresses key project financial metrics, including profitability and margin
Ensures team accurately interprets and proactively addresses impact of changes on project financial metrics
Able to drive accountability with team and assist with troubleshooting / continuous improvement around financial metrics
Able to have strategic, more complex financial conversations with clients
Has a clear understanding of PO and reconciliation process; ensures execution of accurate, timely client invoicing
Strong proficiency in Microsoft Office software including PPT, Word, Excel, Outlook.
Previous experience with ERP, Project Management software, or similar tool is preferred
10+ years of previous industry / agency experience
6(+) years of progressively increasing client management responsibility / experience desired
4 Year College Degree; preferred in Marketing/Advertising/Event Management/Business Administration, Hospitality, Communications, or related field
Ability to travel as required; some international travel required
Ability to work irregular hours in addition to normal business hours, to include nights, weekends and holidays as needed

Nice To Haves

MBA or Executive MBA degree is a plus

Responsibilities

Ensuring the overall success of our clients and the profitability of their accounts, particularly on larger projects.
Overseeing the margin levels within your assigned portfolio, including adapting to any service changes that may arise.
Making sure that we meet all timelines and budget requirements for every aspect of the account.
Maintaining a strategic responsibility for nurturing the relationships between our clients and our agency.
Building trust and engagement with senior-level clients and vendors.
Creating and developing the direction and objectives for the accounts you oversee.
Becoming a subject matter expert on our client's brand, business, and industry.
Supporting program direction, objectives, and plans.
Providing a high level of client service and satisfaction, while ensuring that you consistently and efficiently deploy GPJ methodologies.
Driving account growth by continuously pursuing and generating new revenue opportunities.
Communicating GPJ's full range of services internally and to clients as part of our sales process.
Developing strong scope of work and focusing on account health, including HR%, temp spend, forecasting with levels of confidence, and staffing properly.
Effectively building, managing, and reconciling large and complex budgets, delegating work to key team members as needed.
Mentoring and leading your team, taking responsibility for the quality of your team's work, and potentially having multiple direct reports.
Defining a vision for the team and aligning our resources with this vision in collaboration with functional leaders.
Leading the cross-disciplinary team on your accounts and motivating and managing a team when there is dotted line reporting.