Senior Account Director - Medical Communications (Medical Affairs)

Avalere Health • Philadelphia, PA

1d • Hybrid

About The Position

Avalere Health is seeking a Senior Account Director to join their Client Service team, focusing on Medical Affairs communications for oncology programs. This role involves leading client relationships, driving strategic conversations, and ensuring the delivery of innovative digital and creative communications for healthcare professionals. The position offers the opportunity to work with multiple pre-launch oncology assets and contribute to a growing area of the business. The role reports to the VP, Client Partnerships, and is responsible for account health, growth, client partnerships, strategic counsel, and program delivery. Current Account Directors looking for a step up are encouraged to apply.

Requirements

• Experience in a client services role at Account Director or Senior Account Director level within a healthcare communications agency.
• Proven ability to build and maintain strong client relationships while providing strategic counsel.
• Experience managing complex accounts, multiple stakeholders, and cross-functional teams.
• Strong commercial awareness and understanding of account growth, forecasting, and financial management.
• Comfortable working within a fast-paced, high-growth environment with evolving priorities.
• Excellent communication, leadership, and stakeholder management skills.
• Ability to work collaboratively with scientific and client service teams to deliver exceptional outcomes.
• Passionate about delivering meaningful work that helps improve patient outcomes through effective healthcare communications.

Nice To Haves

• Experience supporting oncology programmes is desirable but not essential.
• Experience supporting digital communications and creative healthcare engagement programmes would be beneficial.

Responsibilities

• Lead strategic client relationships across multiple oncology Medical Affairs workstreams.
• Act as a trusted advisor, providing strategic and commercial insight that supports client objectives and strengthens partnerships.
• Oversee the successful delivery of programmes, ensuring projects are delivered to agreed quality standards, budgets, and timelines.
• Support innovative digital and creative healthcare professional (HCP) engagement initiatives.
• Drive account growth through identification of new opportunities and development of proposals for existing clients.
• Partner closely with scientific, editorial, project management, and cross-functional teams to deliver integrated solutions.
• Maintain a strong understanding of oncology, relevant market dynamics, and evolving client priorities.
• Lead account planning, forecasting, and financial performance discussions to support business targets.
• Proactively identify risks and challenges, developing solutions that support long-term account success.
• Mentor and support colleagues across the wider client services team while fostering a collaborative and high-performing team environment.
• Contribute to pitch opportunities, proposals, and broader business development initiatives where appropriate.

Benefits

• 401K plan with an employer match contribution up to 4% (immediately vested)
• Life insurance
• Disability coverage
• Medical, dental, and vision plans
• Flexible working arrangements, including hybrid and remote work
• Option to work from anywhere across the globe two weeks each year
• 20 vacation days
• One personal well-being day
• Recognition of 9 public holidays
• Gifted end-of-year holidays
• Early Summer Friday finish in June, July, and August
• Free counselling through our employee assistance program
• Personalized health support
• Enhanced maternity, paternity, family leave
• Fertility policies
• Continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed