Account Director - Medical Communications

Avalere HealthPhiladelphia, PA
Hybrid

About The Position

About the role We’re looking for an Account Director to join our Client Service team, bringing expertise in medical communications and strategic account leadership. This is a highly commercial role where you’ll take ownership of key accounts, building strong client relationships and driving strategic value. You’ll lead and inspire your team to deliver exceptional work that meets budget, timelines, and client expectations, while identifying opportunities for growth and innovation. You’ll partner with multiple US clients on a variety of commercial/marketing and medical affairs projects, ensuring strategic alignment and excellence in delivery.

Requirements

  • Strong client services experience achieved within a medical communications or healthcare advertising agency.
  • Experience working on medical affairs and commercial deliverables is essential.
  • Skilled in client relationship management and strategic planning.
  • A natural leader who inspires teams and creates a positive, inclusive environment.
  • Strong commercial acumen with a track record of delivering results.
  • Excellent organisational and interpersonal skills, with the ability to manage multiple priorities.

Responsibilities

  • Build and maintain trusted client partnerships, ensuring expectations are met and exceeded.
  • Provide strategic and commercial insight to add value across accounts and deliverables.
  • Lead and motivate account teams, fostering collaboration and excellence.
  • Identify and develop new business opportunities within existing accounts.
  • Drive financial performance, ensuring KPIs are achieved.

Benefits

  • 401K plan with an employer match contribution up to 4% (immediately vested)
  • Life insurance
  • Disability coverage
  • Medical, dental, and vision plans
  • Flexible working arrangements, including hybrid and remote work
  • Option to work from anywhere across the globe two weeks each year
  • 20 vacation days
  • One personal well-being day
  • Recognition of 9 public holidays
  • Gifted end-of-year holidays
  • Early Summer Friday finish in June, July, and August
  • Free counselling through our employee assistance program
  • Personalized health support
  • Enhanced maternity, paternity, family leave
  • Fertility policies
  • Continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business.
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