Semiconductor Maintenance Support Technical Associate

LLNL•Livermore, CA

15h•Onsite

About The Position

We have an opening for a Semiconductor Maintenance Support Technical Associate in the Operations Technical Support group supporting the Micro & Nano Technology Section. This role requires a highly skilled professional with a strong background in semiconductor equipment, advanced troubleshooting, and technical expertise. You will provide expert technical support, resolve complex system issues, and collaborate with cross-functional teams to ensure system performance and customer satisfaction. You may have involvement with overseeing the development of written documentation, along with having ES&H technical lead responsibilities and must be able to follow strict safety requirements. You will routinely interact with professional colleagues, research scientists, technicians, external equipment suppliers, and upper-level management across the laboratory. This position offers the opportunity to work on cutting-edge technologies while mentoring and guiding team members to solve challenging technical problems. This position is in the Materials Engineering Division (MED) in the Engineering directorate.

Requirements

Ability to secure and maintain a U.S. DOE Q-level security clearance which requires U.S. citizenship.
Bachelor’s degree in engineering (electronics, mechanical, industrial, or related field) or equivalent combination of education and experience.
Extensive experience in semiconductor equipment engineering, technical support, or a related field.
Extensive hands-on experience with semiconductor systems, including Etch, Deposition, and Photolithography equipment such as Ultratech, CGA Steppers, and Nikon aligners.
Extensive knowledge and experience in advanced troubleshooting, root cause analysis, and remote diagnostics.
Extensive experience in technical documentation, reporting, and customer relationship management.
Ability to mentor and guide technical teams.
Advanced written and verbal communication skills in a multidisciplinary team and in specific technical areas with the ability to present technical information to diverse audiences.

Nice To Haves

Strong project coordination skills, including program support for fab builds and equipment installations.
Strong analytical and problem-solving skills for complex system issues.

Responsibilities

Provide innovative technical expertise for complex systems, including diagnostics, root cause analysis, and corrective action planning.
Collaborate with internal and external stakeholders to resolve escalated technical issues and ensure optimal system performance.
Lead system installations, upgrades, and preventive maintenance to maximize uptime and efficiency.
Analyze process variable data logs and system documentation to develop innovative solutions for technical challenges.
Author and review technical reports, documentation, and training materials.
Work on multiple projects, including planning and resource allocation.
Mentor and train team members in advanced troubleshooting techniques and system diagnostics.
Represent the organization in technical discussions with customers and external collaborators.
Work with hazardous materials (radioactive, beryllium, gases and chemicals).
Ensure compliance with safety and operational standards, addressing high-consequence errors when necessary.
Maintain a safe, clean, and functional laboratory environment.
Perform other duties as assigned.