SEM Student Assistant (Solano Campus)

Cal Poly • Vallejo, CA

10d • Onsite

About The Position

This position is open only to current Cal Poly Maritime Academy–Solano Campus students. The Strategic Enrollment Management (SEM) Student Assistant will support customer service efforts across strategic enrollment management (SEM), which includes admissions and recruitment, financial aid, and the registrar. The role involves facilitating campus tours for prospective students, families, supporters, counselors, and community-based organizations. The assistant will represent Cal Poly at select on- and off-campus outreach and recruitment events, staff the front desk in Mayo Hall, answer SEM emails and phones, and complete SEM data entry/analysis and research projects. On-campus errands will also be part of the duties, along with other assigned tasks.

Requirements

• Excellent interpersonal and communication (verbal, written, listening) skills
• Reliable, show up on time for all scheduled shifts and events
• Ability to engage with a variety of diverse populations in both small and large group settings
• Enthusiasm for Cal Poly and Cal Poly Maritime Academy
• Willing to learn about CSU admissions requirements along with Cal Poly/Cal Poly Maritime Academy programs and services
• Be open to coaching and mentoring and campus tour training
• Attention to detail when completing office related tasks
• Critical thinking and problem solving skills

Responsibilities

• Facilitate campus tours for prospective students and families/supporters as well as counselors with student groups.
• Complete office related tasks (Staff the front desk in Mayo Hall. Answer SEM emails and phones. Complete SEM data entry/analysis and research projects. Complete on-campus errands as needed.)
• Staff recruitment events (represent Cal Poly at select on- and off-campus outreach and recruitment events)
• Other duties as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed