About The Position

The Selling Keyholder drives sales and profit by supporting customer engagement and merchandising efficiency. This role provides friendly, efficient, and helpful service, sells merchandise, and helps meet customer needs so customers feel valued. The Keyholder also supports store operations through pricing, merchandise handling, stock processing, stockroom organization, and floor recovery. When other store leaders are physically absent, the Keyholder provides supplemental oversight and supervision and helps ensure required opening and closing standards and procedures are followed.

Requirements

  • High school diploma or equivalent.
  • Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible schedule with retail hours, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods; reach, crouch, kneel, stoop, use color vision, and climb ladders as needed.
  • Frequently lift or move up to 50 pounds.
  • Frequent use of computers and other technology, including handheld electronic equipment.

Responsibilities

  • Provide friendly, genuine customer service on the selling floor, at checkout, and in the fitting room.
  • Perform point-of-sale transactions, including sales, returns, payments, and cash counting, accurately and efficiently.
  • Process merchandise so items are floor-ready, tagged, and ticketed.
  • Complete price changes, damages and salvage processing, and job outs.
  • Support the receipt and dispatch of merchandise according to standards.
  • Maintain clean, organized, and safe selling-floor and receiving/stockroom spaces.
  • Protect company assets and follow operational procedures.
  • Assist store leadership with opening and closing standards and procedures, providing supplemental oversight and supervision when required.

Benefits

  • Day-1 medical, dental, and vision benefits for eligible colleagues
  • Competitive pay
  • Paid time off
  • Flexible holiday time off and flexible scheduling
  • Instant access to earned wages with PayActiv
  • Enhanced benefits, including pet, home, and auto insurance
  • 401(k) plan options
  • Bonus earning opportunities
  • Growth potential opportunities
  • Employee discount at Bloomingdale’s and Macy’s stores
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