Irving - Connect Demo - Selling Demo Rep - Part time

HEB•Irving, TX

About The Position

Job Summary: As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform Customers of product features to drive customer engagement and sales. Key Responsibilities & Essential Functions:• Customer Service / Sales: Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty Creates an atmosphere of celebration by participating in total store events Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers Provides excellent customer service; answers product-related questions; helps Customers locate merchandise Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc. Prepares products for use in demonstrations / samplings Reviews daily sales reports; understands success metrics • Food Safety / Sanitation: Ensures compliance with federal, state, and H-E-B food safety regulations / standards and department SOPs daily Attends required food safety and related trainings Maintains a professional, clean, healthy, and safe work environment Cleans up workstation area; assists other sales Partners as needed The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

Experience in sales or customer service - Required
Strong communication and interpersonal skills - Required
Strong customer service skills - Required
Ability to communicate all product ingredients and recipe components to inform Customers with allergy or dietary concerns - Required
Ability to read and interpret documents - Required
Ability to manage multiple priorities and shift focus between projects - Required
Ability and willingness to work flexible hours - Required
A passion for customer service and hospitality - Required

Nice To Haves

Experience in product demonstration (preferred) - Preferred
Knowledge of sales or product demonstration (preferred) - Preferred

Responsibilities

Follows the customer service and hospitality model to connect with Customers, building a sense of community and driving loyalty
Creates an atmosphere of celebration by participating in total store events
Engages Customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight Customers
Provides excellent customer service; answers product-related questions; helps Customers locate merchandise
Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event
Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
Prepares products for use in demonstrations / samplings
Reviews daily sales reports; understands success metrics
Ensures compliance with federal, state, and H-E-B food safety regulations / standards and department SOPs daily
Attends required food safety and related trainings
Maintains a professional, clean, healthy, and safe work environment
Cleans up workstation area; assists other sales Partners as needed