Irving - Deli - Cheese Shop Rep - Part time

HEB•Irving, TX

About The Position

Job Summary: As a Cheese Shop Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh cheese on a daily basis while maintaining all food safety and sanitation standards. Key Responsibilities & Essential Functions:• Customer Service / Sales: Provides superior customer service Takes orders from customers by telephone or in person Answers customer questions regarding products; assists them with selections Uses suggestive selling techniques and basic product knowledge to meet customer needs and build sales • Food Service: Prepares, packages, merchandises fresh product effectively Slices, packages, labels, rotates, and culls products for poor quality Assists in technical areas as needed (e.g., basic set-up and clean-up processes) • Food Safety: Cleans and sanitizes display cases Operates / maintains equipment properly Complies with H-E-B food safety and sanitation standards, and department / Store operating procedures The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

Understanding and knowledge of top cheese families and selections - Required
Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine) - Required
Strong customer service skills - Required
Communication and interpersonal skills - Required
Reading and writing skills - Required
Planning and organizing skills - Required
HS Diploma or GED or equivalent - Required
Completion of Company Orientation, and food safety and sanitation training Upon Hire - Required
Completion of all necessary department training - Required

Responsibilities

Provides superior customer service
Takes orders from customers by telephone or in person
Answers customer questions regarding products; assists them with selections
Uses suggestive selling techniques and basic product knowledge to meet customer needs and build sales
Prepares, packages, merchandises fresh product effectively
Slices, packages, labels, rotates, and culls products for poor quality
Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
Cleans and sanitizes display cases
Operates / maintains equipment properly
Complies with H-E-B food safety and sanitation standards, and department / Store operating procedures