Irving - Service - Cross Functional Rep - Part time

HEB•Irving, TX

About The Position

As a Cross-Functional Representative, you'll provide general customer service, checking on the front end, and work across multiple departments in packaging, stocking, rotation, production, and sanitation duties. Key Responsibilities & Essential Functions:• Customer Service / Sales / Stocking: Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection Uses suggestive selling techniques to meet customer needs and build department sales May make regular product announcements to inform customers Works a flexible schedule to accommodate shifts of different departments Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc. Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments Builds, stocks, and maintains displays and fixtures Assists with inventory control; loads, unloads, and moves product Slices, packages, labels, rotates, merchandises, culls, and prices product Gains knowledge of multiple departments; applies understanding of processes / policies Complies with Store and department SOPs, policies, and applicable laws For the Service cross functional team, works as a Checker when not performing Cross Functional duties • Food Safety / Sanitation: Ensures compliance with departmental / Store SOPs for food safety and sanitation Properly operates and maintains all equipment Cleans / sanitizes sales floor, display cases, prep areas, and equipment The responsibilities and essential functions outlined above describe the general nature and level of work assigned to this position. This is not an exhaustive list of all duties, responsibilities, and skills required. Duties and responsibilities may be modified at any time based on business needs. Employees may be required to perform other job-related tasks as requested by their supervisor, subject to reasonable accommodations.

Requirements

0+ years 6+ months of experience in H-E-B Store operations - Required
Knowledge of computer systems (Symbol, ACR, label machine) - Required
Customer service and interpersonal skills - Required
Verbal / written communication and reading skills - Required
Ability to adapt to performing a wide range of duties across multiple departments - Required
Ability to work autonomously - Required
HS Diploma or GED or equivalent - Required
Completion of Company Orientation and Safety Training - Required
Function in a fast-paced, retail environment, requiring detailed and precise tasks
Work with Customers, staying attentive to their needs
Work flexible schedules to accommodate differing department shifts

Responsibilities

Provides excellent customer service; answers customer questions regarding products, take orders, assists with product selection
Uses suggestive selling techniques to meet customer needs and build department sales
May make regular product announcements to inform customers
Works a flexible schedule to accommodate shifts of different departments
Performs duties in multiple departments, to include technical or perishable areas such as bakery, floral, market, etc.
Performs stocking and replenishment, product returns and rotation, product selection, service support, inventory accuracy, and additional duties across total Store, in multiple departments
Builds, stocks, and maintains displays and fixtures
Assists with inventory control; loads, unloads, and moves product
Slices, packages, labels, rotates, merchandises, culls, and prices product
Gains knowledge of multiple departments; applies understanding of processes / policies
Complies with Store and department SOPs, policies, and applicable laws
For the Service cross functional team, works as a Checker when not performing Cross Functional duties
Ensures compliance with departmental / Store SOPs for food safety and sanitation
Properly operates and maintains all equipment
Cleans / sanitizes sales floor, display cases, prep areas, and equipment