Self-Storage Property Manager

Atomic Storage Group•Fitchburg, MA

3d•Hybrid

About The Position

We’re a self-storage company that believes in hiring capable, no-nonsense people who take pride in their work. We value clear communication, strong customer service, accountability, and people who can solve problems without needing constant hand-holding. We are looking for a Full-Time Storage Manager who can keep things running smoothly, provide excellent customer service, and help customers find the right storage solution without sounding like a pushy salesperson. If you like staying busy, solving problems, and working in an environment where people trust you to do your job well, we’d love to talk.

Requirements

Must be able to pass a background check prior to hire
Must be legally authorized to work in the United States
Reliable transportation required

Nice To Haves

Customer service, sales, retail, hospitality, or property management experience is a plus, but not required
Ability to lift up to 50 lbs and work both indoors and outdoors as needed

Responsibilities

Take ownership of your work and help keep day-to-day operations running smoothly
Collect payments accurately and maintain records in accordance with company policies
Handle responsibilities independently and follow through without constant reminders
Support overall property operations and jump in where needed
Answer incoming calls professionally and help customers feel welcomed and informed
Provide property tours and assist customers in finding the right storage solution
Resolve customer concerns with professionalism, patience, and common sense
Communicate clearly with customers, coworkers, and management
Walk the property daily to ensure the facility remains clean, safe, and well-maintained
Perform light maintenance tasks including sweeping, mopping, changing light bulbs, and cleaning units
Open and close storage unit doors and assist with general upkeep around the property
Help maintain a property appearance customers feel good about when they arrive