Customer Service - Self Storage Manager

Public Storage • Cranford, NJ

12h • Onsite

About The Position

Public Storage is hiring a Property Manager to work independently across multiple self-storage locations. The role involves working both indoors and outdoors, helping customers determine their storage needs, recommending storage options, and selling packing and moving supplies. Managers inspect storage units to verify inventory and availability, audit cash drawers, make bank deposits, and contact customers about payments and collections. The role also includes cleaning and routine maintenance of facility interiors and grounds.

Schedules are flexible and full-time, with work between 9:30 a.m. and 6 p.m. and weekends until 5 p.m. Employees working an average of 20 or more hours may qualify for full-time benefits. Pay is $18 per hour, with the opportunity to earn performance-based bonuses. Travel between properties and for other work-related tasks requires use of the employee’s own vehicle, with mileage reimbursement provided.

Requirements

• Experience in a customer-service-centered sales environment; candidates may come from retail, restaurants, fast food, or other service-based companies.
• Valid driver’s license.
• Ability to use a personal vehicle to travel between work locations and for other work-related business.
• Ability to transport, lift, or move items weighing up to 35 pounds.
• Ability to walk around facilities, climb stairs, and open large doors.
• Ability to spend up to 50% of working time outdoors.

Responsibilities

• Assess customers’ storage needs and recommend appropriate storage options.
• Sell packing and moving supplies.
• Inspect storage units daily to confirm inventory and availability and ensure units are ready to rent.
• Audit cash drawers and make bank deposits.
• Help customers stay current with payments and make reminder and collection calls when required.
• Clean and perform daily maintenance, including sweeping and mopping interior areas and keeping exterior grounds clean and free of debris.
• Travel between work locations and conduct other work-related business using a personal vehicle.

Benefits

• Medical, dental, and vision coverage.
• 401(k) with company match.
• Paid time off and sick time.
• Flexible spending account.
• Company-paid life and accidental death insurance.
• Exclusive vendor discounts.
• Mileage reimbursement for travel between properties and other work-related tasks.
• Opportunity to earn performance-based bonuses.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed