Customer Service - Self Storage Manager

Public Storage•New York, NY

6h•Onsite

About The Position

Public Storage is the self-storage industry leader. Property Managers work independently at multiple locations, spending time both inside and outside. They assess customer storage needs and make suggestions, including selling packing and moving supplies. Daily storage unit inspections are performed to confirm inventory and availability, ensuring spaces are ready to rent. Responsibilities also include auditing cash drawers, making bank deposits, helping customers stay current with payments, and making reminder and collection calls when required. Property Managers are also responsible for performing cleaning and daily maintenance tasks, such as sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris.

Requirements

Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies

Responsibilities

Work independently at multiple locations, spending time both inside and outside
Assess customer storage needs and make suggestions, including selling packing and moving supplies
Perform daily storage unit inspections to confirm inventory and availability and ensure spaces are ready to rent
Audit cash drawers and make bank deposits
Help keep customers current with payments and make reminder and collection calls when required
Perform cleaning and daily maintenance tasks, including sweeping/mopping interior areas and maintaining exterior grounds/curb appeal clean and free of debris