Self Pay Biller

Eastern Plumas Health Care • Portola, CA

4d • $22 - $25

About The Position

The Self-Pay Biller is responsible for managing accounts for uninsured patients and patient balances after insurance processing. This position ensures timely and accurate billing, payment posting, collection follow-up, financial assistance screening, and patient communication regarding account balances while supporting the organization’s revenue cycle goals.

Requirements

• High school diploma or equivalent required.
• Knowledge of medical billing, collections, customer service, EHR systems, and revenue cycle operations.
• Strong communication and organizational skills required.

Nice To Haves

• Associate degree and healthcare billing experience preferred.
• Minimum of 1-2 years of medical billing, patient accounts, collections, or healthcare revenue cycle experience preferred.
• Experience with electronic health records (EHR) and practice management systems preferred.
• Rural health clinic or hospital billing experience preferred.

Responsibilities

• Review and manage self-pay patient accounts for accuracy and completeness.
• Generate and distribute patient statements in accordance with billing cycles.
• Monitor outstanding balances and perform timely account follow-up.
• Establish and maintain payment plans according to policy.
• Document all patient communications and account activity.
• Educate patients regarding financial responsibility and payment options.
• Provide estimates for services when requested.
• Explain charges, balances, and payment expectations professionally.
• Reconcile patient payments accurately.
• Research and resolve billing discrepancies and account concerns.
• Review accounts for bad debt eligibility and collection placement.
• Coordinate with collection agencies according to policy.
• Monitor aging reports and reduce outstanding receivables.
• Identify patients who may qualify for insurance or government assistance.
• Work with registration and billing teams to ensure accurate account status.
• Maintain HIPAA compliance and confidentiality standards.
• Follow all federal, state, and organizational billing regulations.
• Prepare reports related to self-pay balances, collections, and payment plans.
• Participate in revenue cycle improvement initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED