Self Direction Housing Coordinator

Epilepsy-Pralid, Inc•Syracuse, NY

1d•Hybrid

About The Position

Empowering People's Independence (EPI) provides support for people with developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health, wellbeing, independence, and social inclusion. The primary purpose of this position is to assist individuals and/or their families with implementing their Self-Direction budgets by attending meetings and ensuring payments are made according to budget. As employer of record, ensure quality and Medicaid Compliance standards are met according to regulations. This role also specializes in management of housing subsidies through Office for People with Developmental Disabilities (OPWDD).

Requirements

Bachelor’s Degree preferred in a related field and two years’ experience in the human service field OR a 2-year degree in a related field and 4 years’ experience in the human service field OR High School Diploma and 5 years’ experience in the human service field.
Strong working knowledge of Microsoft programs to include Email, Word, Excel, PowerPoint, Teams.
Must possess and maintain a valid NYS Driver’s License- a vehicle is required for business travel.
Mature interpersonal/professional skills to effectively collaborate, resolve issues and maintain confidentiality.
Solid verbal and written communication skills and ability to communicate with all employees & self-hired staff within various levels of the organization.
Strong numerical comprehension.
Strong attention to detail.
Demonstrated ability to use poise, tact, and diplomacy, during difficult and/or stressful situations.
Proven ability to work in a fast-paced environment, with demonstrated ability to manage multiple tasks, and customer requests, while meeting deadlines.
Must be able to talk, hear, stand, stoop, walk, and/or sit for extended periods of time; may have to twist, bend, use hand to finger, stretch with hands and arms.
Specific vision abilities required by this job include close vision and ability to adjust focus.
Must be able to lift and carry up to 50 lbs.

Nice To Haves

Bachelor’s Degree in a related field

Responsibilities

Serve as direct contact for person supported and manager of service, including being a member of their Circle of Support (COS) as assigned per caseload.
Provide ongoing training and support to persons supported and COS to gain and maintain the skills necessary to manage self-directed services.
Participate in annual and/or semi-annual Life Plan meetings per person supported preference (in person or virtually).
Manage compliance related documents, assuring timely and accurate completion of plans for individuals receiving services per OPWDD and other regulatory requirements, including annual forms, staff action plans, Life Plans, budgets, and all other supporting documentation.
Maintain documentation standards in electronic health records systems.
Perform duties associated with the agency’s employer of record responsibilities, including assisting individuals with managing their staff's job assignment, wage/status, and onboarding.
Perform at minimum, quarterly check-in calls to ensure satisfaction with services.
Monitor budget activity to ensure expenses are within the Personal Resource Account (PRA) and meet all OPWDD regulations.
Remain compliant with all regulations and guidance associated with self-directed services (including but not limited to; quarterly Webex, Administrative Directive Memorandum (ADM) and Self-Direction Guide for Providers).
Report any incidents or compliance concerns to appropriate personnel.
Consult with Program Managers/Supervisors to ensure consistency of services.
Perform other duties assigned by Self-Direction Supervisor and/or designee within scope of practice.
Ensure housing payments and billing meet Federal, State and local regulations, while engaging in continuous learning and staying up-to-date on changing regulations.
Handle correspondence and collaboration with people supported, vendors, and support team members in a timely and professional manner.
Assist in maintaining and tracking all documents needed for individuals to receive their housing subsidy.
Complete and confirm Housing reports and payments monthly.
Complete and submit monthly housing administrative billing per ADM.
Complete in-person inspections of individuals' homes/apartments to complete Quality Assurance checklist per the ADM.
Participate in various EPI committees.
Maintain confidentiality and exercise discretion concerning all business-related matters, including board/vendors/donors’ names, investigations, finance, operations, and employee relations matters.
Complete specific company required trainings as mandated by our governing agency, OPWDD, at time of hire and annually thereafter.