Self-Direction Coordinator - Howard Beach

Access Supports•Queens, NY

1d•Onsite

About The Position

The Self-Direction Coordinator manages an assigned caseload and provides support to individuals and families enrolled in the New York State OPWDD Self-Direction program. This role oversees participant budgets to ensure effective utilization within established limits and full compliance with regulations, while maintaining a strong emphasis on quality customer service.

Requirements

Bilingual Spanish/English strongly preferred.
Strong understanding of fiscal or budget management principles.
Excellent communication, documentation, and organizational skills.
Ability to manage multiple deadlines and work independently.
Proficiency with Word, Excel, Outlook, Teams, and smartphones.
Strong math skills and ability to interpret OPWDD guidelines.
Critical-thinking and problem-solving skills.
Collaborative, respectful, and person-centered approach to supporting individuals with developmental disabilities.
1+ years of experience in OPWDD HCBS Waiver programs
Associate degree in a related field preferred.
Experience with Electronic Health Records (EHR) preferred.

Nice To Haves

Self-Direction experience preferred.
Experience with Electronic Health Records (EHR) preferred.

Responsibilities

Ensure all fiscal intermediary services comply with OPWDD regulations, policies, and funding guidelines.
Review, verify, and approve invoices and payment requests in accordance with each participant’s approved Self-Direction budget.
Review and approve Staff Action Plans, ensuring regulatory compliance
Monitor budget usage to prevent overspending, underspending, and discrepancies.
Review and submit budget amendments to the Developmental Disabilities Regional Office (DDRO).
Review and approve Support Broker billing for accuracy and compliance.
Serve as the main point of contact for assigned participants, families, and their Circle of Support.
Provide guidance on fiscal policies, documentation requirements, and program procedures.
Assist participants and families with budgetary components to ensure alignment with Life Plan goals.
Attend Life Plan and Circle of Support meetings to ensure budgets align with individual outcomes.
Participate in Community Class Approval Committee and other planning or review meetings.
Collaborate with Support Brokers, Care Managers, and provider agencies for coordinated services.
Provide administrative support, including data entry into EHR and CHOICES systems (e.g., DDP1s).
Other assignments may be determined as needed to support program and organizational goals.