Self-Direction Coordinator

Epilepsy-Pralid, Inc•Rochester, NY

1d•$22 - $26

About The Position

Empowering People's Independence (EPI), provides support for people with developmental disabilities, epilepsy, and brain injury through progressive, tailored care to improve their health, wellbeing, independence, and social inclusion. Job Purpose: The primary purpose of this position is to assist individuals and/or their families with implementing their self-direction budgets by attending meetings, ensuring payments are made according to everyone's budget. As employer of record ensure quality and Medicaid Compliance standards are met according to regulations.

Requirements

Bachelor’s Degree preferred in a related field and two years’ experience in the human service field OR a 2-year degree in a related field and 4 years’ experience in the human service field OR High School Diploma and 5 years’ experience in the human service field.
Must possess and maintain a valid NYS Driver’s License-a vehicle is required for business travel
Solid verbal and written communication skills and ability to communicate with all persons supported and a diverse employee population of various levels within the organization.
Demonstrated ability to use poise, tact, maturity and diplomacy during difficult and/or stressful situations to effectively collaborate and resolve issues.
Proven ability to work in a fast-paced environment, with demonstrated ability to manage multiple tasks, and customer requests, while meeting deadlines.
Must be able to talk, hear, stand, walk, and/or sit for extended periods of time; may have to twist, bend, use hand to finger, stretch with hands and arms.
Specific vision abilities required by this job include close vision and ability to adjust focus
May be exposed to strong odors from time to time.
Must be able to lift and carry up to 50 lbs.
While performing the duties of this position, exposure to changing weather conditions will occur.

Responsibilities

Direct contact for person supported and manager of service; this includes serving as a member of their Circle of Support (COS) as assigned per caseload.
Provide ongoing training and support to persons supported and COS to gain and maintain the skills necessary to manage self-directed services.
Participation in annual and/or semi-annual Life Plan meetings per person supported preference (in person or virtually).
Management of compliance related documents assures the timely and accurate completion of plan for individuals receiving services per Office for People with Developmental Disabilities (OPWDD) and other regulatory requirements including but not limited to, annual forms, staff action plan, Life Plan, budget and all other supporting documentation.
Maintain documentation standards in electronic health records systems.
Perform duties associated with the agency’s employer of record responsibilities. This includes assisting individuals with managing their staffs job assignment, wage/status, and onboarding.
Perform at minimum, quarterly check-in calls to ensure satisfaction with services.
Monitor budget activity to ensure expenses are within the Personal Resource Account (PRA) and meet all OPWDD regulations.
Remain compliant with all regulations and guidance associated with self-directed services (including but not limited to; quarterly Webex, ADM’s and SD Guide for Providers).
Reporting any incidents or compliance concerns to appropriate personnel.
Consult with Program Managers/Supervisors to ensure consistency of services.
Performs other duties assigned by Self-Direction Supervisor and/or designee within scope of practice.
Participate on various EPI committees as able.
Must maintain confidentiality and exercise discretion concerning all business-related matters, including but not limited to board/vendors/donors’ names, investigations, finance, operations, and employee relations matters.
Must be willing to complete specific company required trainings as mandated by our governing agency, OPWDD, at time of hire and annually thereafter.
Must adhere to all departmental /company policies & procedures at all times.
Consistently demonstrate EPI’s Values:
Integrity
I will do what I say I will do.
I honor my commitments, follow up, and adjust expectations if circumstances change.
I do the right thing when no one is watching.
Courage
I own my responsibilities and take initiative without being told to do something.
I do not shy away from difficult conversations. I will give and receive honest feedback.
I constructively share my ideas and lean into disagreements for the betterment of the organization.
Adaptability
I am open to different ideas and ways of accomplishing our mission.
I am approachable and work to develop self-awareness around how I am being perceived by others.
I own my mistakes and learn from them.
Respect
I treat others the way they want to be treated.
I am courteous, responsive, and presume best intentions.
I recognize and acknowledge positive actions and contributions. I give credit where it is due.
I listen to understand and reframe my message to ensure I am understood.