Self Direction Fiscal Intermediary Coordinator

Developmental Disabilities Institute•Smithtown, NY

7d•Hybrid

About The Position

Brightway Living & Learning’s Self-Directed team is hiring a full-time, salaried Fiscal Intermediary Coordinator to serve as the primary point of contact for families and support staff participating in OPWDD Self-Directed Services. The coordinator supports families, brokers, and employees with hiring, training, family budgets, and care management plans. The role is eligible for a hybrid schedule after the introductory period, with three days in the Smithtown office and two remote days. The coordinator helps ensure that Medicaid billing standards and OPWDD regulations are met by reviewing service-delivery records and maintaining plans, budgets, individual service records, and billing documentation. The role includes conducting Self-Directed launch meetings, participating in ISP meetings, reviewing employee timesheets and expense documentation, responding to staff inquiries, and coordinating with agency departments. The coordinator also provides orientation, supervision, and support to Self-Directed Brokers, including guidance on hiring, staff management, and conflict resolution, and monitors required professional development. The position works closely with individuals, their support circles, brokers, OPWDD, support staff, and service coordinators. Some evenings and weekends may be required. Brightway is a nonprofit human services provider on Long Island supporting children and adults with autism and other developmental disabilities. The organization offers paid training, professional development, advancement opportunities, and an employee benefits package. Brightway is committed to equal employment opportunity and a respectful, inclusive workplace.

Requirements

Two years’ experience as a Self-Directed Broker or at least one year of experience as an FI Coordinator.
Good organizational skills and excellent verbal, written, and interpersonal communication skills.
Ability to use computers and Microsoft 365 applications, including Outlook, Word, Excel, Teams, and SharePoint.
Valid New York State driver’s license.
Working knowledge of OPWDD services and supports.
Ability to perform primarily sedentary work, including extended periods of sitting and frequent computer use.
Ability to occasionally stand, walk, bend, reach, or lift office materials and supplies, typically up to 10–20 pounds.
Ability to operate standard office equipment, including computers, printers, scanners, copiers, and telephones.
Sufficient visual acuity to read documents, computer screens, and detailed reports, and sufficient hearing and verbal communication ability to interact effectively in person and by phone.

Nice To Haves

Bachelor’s degree in a human health service field preferred.

Responsibilities

Review service-delivery documentation to confirm compliance with Medicaid billing standards and OPWDD regulations.
Maintain copies of plans, budgets, individual service records, and documentation supporting billing.
Conduct initial Self-Directed launch meetings and participate in ISP meetings concerning budgets, Fiscal Intermediary duties, and Broker duties.
Ensure Self-Directed costs remain within the approved budget.
Review employee timesheets, monthly summary notes, mileage and expense reimbursement forms, and other documentation submitted to the Financial Management Service Agency.
Serve as a primary resource for general employment inquiries from Self-Directed staff.
Act as a liaison between Self-Directed staff and agency support departments.
Provide orientation, supervision, and support to Self-Directed Brokers on staff hiring, staff management, and conflict resolution.
Ensure Self-Directed Brokers complete the required twelve hours of annual professional development through OPWDD after their first year of brokerage.
Work with individuals, their circles of support, support brokers, OPWDD, support staff, and service coordinators to address questions about FI services.
Work some evenings and weekends as needed to meet the needs of individuals and the department.

Benefits

20 vacation days, 3 personal days, 3 floating holidays, 12 sick days, and 10 paid agency holidays.
Medical insurance.
Dental insurance.
Vision insurance.
Life insurance.
Flexible spending account (FSA).
Employee assistance program (EAP).
403(b) retirement plan.
Tuition reimbursement opportunities.
Comprehensive paid training.
Ongoing training and professional development.
Opportunities for advancement within Brightway Living & Learning.