SELF-CHECKOUT ATTENDANT

Brookshire Grocery Company • Tyler, TX

2d • Onsite

About The Position

Engages with customers, provides efficient checkout services, communicates grocery carry out services, and monitors the self-checkout lanes. Maintains proficiency regarding transactions and accuracy of tender. Performs various customer service duties while maintaining a safe and sanitary shopping environment.

Requirements

• Basic knowledge of cash register.
• Basic knowledge of tender policies and procedures.
• Basic mathematical and counting skills.
• Ability to learn new technology systems, methods and processes.
• Ability to remain courteous with customers at all times.
• Ability to communicate effectively with customers and partners in written and verbal form.
• Ability to multi-task and work in a fast-paced environment.
• Ability to maintain a high level of accuracy.
• Ability to work flexible schedules including nights, weekends, and holidays.
• Must possess strong communication skills and the ability to achieve positive outcomes in all customer interactions.
• Must be attentive to potential hazards and remedy or place appropriate warning signs or devices around or near the hazard as soon as is reasonably possible.
• Must report any potential hazards that cannot be immediately remedied to a supervisor.
• Minimum of 18 years of age required.
• TABC/LACT/AATC certification required where applicable.

Nice To Haves

• Minimum three months of service as a cashier, office, or management experience recommended.
• Partners must be 21 years of age or older to drive for Company business in accordance with the BGC Business Driver Policy.

Responsibilities

• Maintains a consistent position at the entrance of the self-checkout lane when not assisting customers.
• Directs and invites customers to use self-checkout lanes based on availability and payment method options.
• Resolves varying customer interventions accurately and with a sense of urgency.
• Closely monitors all transactions for accuracy.
• Role model for “Jump-Over-the-Counter Service Excellence”
• Monitors, scans, and labels items on the bottom of the shopping cart.
• Communicates customers needing carry out assistance to courtesy clerks.
• Maintains clean, safe and sanitary working and shopping environment by adhering to Company safety procedures.
• Complies with all Company policies and procedures.
• Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.

Benefits

• Comprehensive medical, vision, dental, and prescription coverage.
• Paid time off to relax, recharge, and enjoy life.
• 401(k) plan to help you build a solid future that the Company contributes to.
• Exclusive employee discounts on the things you need most.
• Scholarships and educational support to fuel your growth.
• Access to a 205-acre outdoor recreation area for unwinding, connecting, and having fun.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees