County Market Self Check Out (SCO) Attendant

County Market (Niemann Foods)•Pittsfield, IL

9d•$18•Onsite

About The Position

The Self Check Out Attendant is responsible for supervising the self-checkout area, assisting customers with processing their orders, including cashiering and loss prevention. This role also involves responding to customer complaints with genuine concern and ensuring absolute customer satisfaction.

Requirements

Customer service skills
Genuine demeanor
Ability to multi-task
Communication skills
Honesty/Integrity
Money handling skills
Must be 21 years of age
Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.
Ability to write routine reports and correspondence.
Ability to speak effectively before groups of customers and associates.
Basic math concepts (addition, subtraction, division, multiplication).
Slip resistant shoes with closed toe and heel
Stand
Walk
Use hands to finger, handle, or feel
Reach with hands and arms
Stoop
Kneel
Crouch
Communicate with associates and customers
Lift and/or move up to 15 pounds regularly
Lift and/or move up to 25 pounds frequently
Close vision
Distance vision
Peripheral vision
Depth perception
Ability to adjust focus
Ability to distinguish colors

Nice To Haves

Ladder
Stepladder
Uniform per store policy
Sit occasionally
Climb occasionally
Balance occasionally
Overhead lifting occasionally
Crawl occasionally
Smell occasionally
Lift and/or move up to 50 pounds occasionally

Responsibilities

Deliver superior guest service and ensure absolute customer satisfaction.
Learn and use the GUEST program.
Greet customers sincerely, using a smile and projecting a friendly manner.
Engage customers in casual conversation and show respect toward their purchases.
Thank customers.
Maintain customer satisfaction by providing solutions to concerns.
Assist and monitor the Self Check Out registers.
Assist in performing product scanning and processing customer orders accurately, efficiently, and promptly.
Ensure proper handling of all forms of tender and coupons.
Perform fixed activities as assigned by supervisor.
Direct customer traffic.
Assist with any pricing issues.
Assist with register maintenance, cleaning, and replenishing supplies.
Follow all store and department policies and procedures.
Follow safety policies and procedures.
Perform other duties as assigned by supervisor.