About The Position

The Segment Program Manager, Mission Critical Enterprise (MCE), is a highly structured, execution-oriented program leader who works at both strategic and operational levels. The role operates across organizational boundaries, creates clarity where ownership or priorities are ambiguous, and constructively challenges stakeholders to deliver commitments. The position connects business strategy to action and ensures that decisions translate into ownership, ownership into execution, and execution into measurable business outcomes. It establishes and runs the integrated MCE segment operating cadence across strategy, technology, industry partnerships, and regional execution, while coordinating cross-functional teams and maintaining program governance. The role reports material risks, unresolved dependencies, ownership gaps, and decision delays to the MCE Segment Lead. The Program Manager also prepares executive operating reviews and coordinates functional readiness for product launches, campaigns, customer engagements, EIC activities, and regional activation. The position continuously improves operating mechanisms to strengthen execution speed, transparency, accountability, and predictability.

Requirements

  • Significant experience in program management, business operations, product operations, strategy execution, or a comparable cross-functional leadership role.
  • Demonstrated ability to manage complex, multi-workstream programs across global and cross-functional organizations.
  • Strong understanding of program management disciplines, including governance, milestone management, RAID management, dependency management, and executive reporting.
  • Ability to translate strategic objectives into practical execution plans and measurable deliverables.
  • Strong business and financial acumen, including ability to understand and communicate orders, sales, margin, pipeline, and forecast performance.
  • Experience working with senior executives and preparing concise, decision-oriented executive communications.
  • Strong analytical and problem-solving skills, including identifying risks and execution gaps before they materially affect delivery.
  • Excellent stakeholder management and influencing skills, particularly in matrixed environments without direct reporting authority.
  • Strong written and verbal communication skills, including the ability to simplify complex topics and clearly articulate decisions, risks, and required actions.
  • Highly organized and detail-oriented, with the ability to manage multiple priorities and dependencies simultaneously.

Nice To Haves

  • Experience in Energy, Transportation, Critical Infrastructure, or related markets.
  • Experience coordinating product, technology, commercial, marketing, partnership, and regional execution teams.
  • Familiarity with product lifecycle management, go-to-market execution, customer engagement, and sales enablement processes.
  • Experience supporting global segment, business-unit, or portfolio-level operating models.
  • Demonstrated ability to build operating mechanisms and program management structures in evolving or transformational organizations.

Responsibilities

  • Establish and run the integrated MCE segment operating cadence across strategy, technology, industry partnerships, and regional execution.
  • Translate strategic priorities into execution plans with clear owners, milestones, dependencies, risks, decisions, and measurable outcomes.
  • Develop and maintain the segment-wide master program plan and align major initiatives and workstreams.
  • Coordinate cross-functional execution across PLM, GSCO, Marketing, Finance, Partnerships, and regional teams.
  • Maintain program governance, including the governance calendar, action register, RAID log, decision log, dependency tracker, and executive follow-up process.
  • Track progress against commitments and proactively identify schedule, resource, ownership, dependency, and decision risks.
  • Drive timely closure of actions and decisions with accountable functional and regional owners.
  • Escalate material risks, unresolved dependencies, ownership gaps, and decision delays to the MCE Segment Lead.
  • Prepare executive operating reviews, dashboards, agendas, readouts, and decision packages that provide visibility into business performance and execution.
  • Coordinate readiness across functions for product launches, campaigns, customer engagements, EIC activities, and regional activation.
  • Improve operating mechanisms to increase execution speed, transparency, accountability, and predictability.

Benefits

  • Corporate Retirement Savings Plan
  • Health and dental benefits
  • Short-term disability and long-term disability
  • Company-paid life insurance and AD&D at 2x base pay
  • Optional or supplemental life and AD&D insurance for employee, spouse, or child
  • Paid time off for holidays and vacation
  • Employee Stock Purchase Plan
  • Tuition Assistance Plan
  • Adoption assistance
  • Employee Assistance Program/Work Life Resource Program
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