Security & Transport Scheduler - Vermont, IL

Nature's Grace and Wellness•Vermont, IL

10d•$50,000 - $55,000

About The Position

The Cannabis Logistics Dispatcher coordinates and schedules secure, compliant, and timely deliveries. The role assigns and adjusts driver and vehicle routes, ensures delivery records and manifests are complete and accurate, monitors deliveries, and communicates with drivers throughout the day to provide support with route issues, order questions, and other delivery needs. The Dispatcher maintains a positive, patient-focused attitude and knowledge of company products, scheduling processes, production and packaging workflows, and applicable state laws and delivery regulations. The position may offer a hybrid or remote arrangement after on-site training and the probationary period.

Requirements

Must be at least 21 years old.
High school diploma or equivalent.
Must pass a pre-employment/post-offer background check.
Strong computer skills, including experience with Microsoft Office and comfort using new software and applications.
Ability to work flexible hours, including weekends and applicable holidays.
Reliable and dependable.
Excellent verbal and written communication skills.
Strong organizational skills and extreme attention to detail.
Ability to multitask effectively in a high-volume, time-sensitive environment.
Demonstrated emotional intelligence and professionalism under pressure.
Ability to sit or stand for long periods, crouch, bend, and carry up to 10 lbs.
Strong logical thinking, analytical, and problem-solving skills.

Responsibilities

Coordinate, route, and schedule deliveries efficiently.
Communicate with customers to schedule deliveries in a timely manner.
Coordinate with sales, inventory, vault, or fulfillment staff to resolve discrepancies before dispatch.
Communicate clearly, calmly, and professionally with drivers, managers, and partners.
Prioritize daily schedules and adjust routes based on operational needs.
Ensure drivers follow assigned routes and company protocols.
Confirm required documentation, including manifests, weight sheets, and delivery paperwork, is complete and accurate.
Maintain consistent communication with drivers throughout their routes.
Respond to road incidents or issues and coordinate with management, compliance staff, and appropriate authorities.
Maintain chain-of-custody awareness and immediately escalate packaging or documentation issues.
Maintain ongoing knowledge of company products and current state cannabis and delivery regulations.
Support audits, internal reviews, and compliance checks as needed.
Perform other duties as requested.