Security Training Manager: South Bay

Blackstone Consulting, Inc.•Los Angeles, CA

About The Position

BCI seeks a dedicated and passionate Training Manager to serve as an integral part of the security and care delivery team for a leading healthcare provider. The Healthcare Training Manager’s role is to plan, coordinate and deliver training and staff development programs in assigned Healthcare Facilities for Security Officers, Supervisors and other employees with the goal of ensuring the physical and personal security and safety of staff, members, and visitors at the assigned Healthcare Facility.

Requirements

Instructional background & experience training other individuals
Experience working in a security officer capacity
Customer service experience
Must own reliable form of transporation
Associates Degree in Criminal Justice, Communications or Instructional/Educational Studies
Security Guard Card

Nice To Haves

5 years of security management or training experience in a healthcare security environment, or equivalent combination of education and/or experience sufficient to perform essential functions of the job
Bachelors Degree or above in Criminal Justice, Communications or Instructional/Educational Studies, Law Enforcement, Organizational Leadership, Healthcare Security

Responsibilities

Present training materials and information using a variety of instructional techniques, such as role-playing, simulations, team exercises, lectures, computer-based or through other creative avenues
Provide an atmosphere in which all Client staff, members and visitors know that the Client responds to and cares about their needs; provide a courteous, respectful and pleasant interaction with each client staff, member and/or visitor; presents a good image of BCI, the Client and its Security Department. Maintain and display good public relations skills when interacting with staff, members and visitors.
Organize and develop training manuals, reference library, testing and evaluation procedures, multimedia visual aids, and other educational materials
Evaluate training materials, modes of training delivery, and training content, and amend and revise programs as necessary, to adapt to the changes that occur in the work environment, identify gaps, or new regulations
Research and remain current in all Federal and state-wide mandatory training requirements to meet company compliance efforts
Read and interpret documents such as police reports, local and state law, instructions and procedure manuals
Design, plan, organize training programs, policies and training schedules for employees on common and specialized security subjects in accordance with all legal, contractual and company mandated requirements
Learn Healthcare facility-specific procedures and policies
Adhere to all company policies and procedures and remain in compliance with local, state and federal regulations
Maintain training records and prepare statistical reports to evaluate performance of training activities and instructors
Communicate with and support management in achieving training and development objectives and goals for training
Other duties as assigned.