Lead Security Technician

TEKsystems•Boulder City, NV

1d•Onsite

About The Position

A Senior Security Technician is an expert possessing knowledge and experience with intrusion, IP CCTV, access control and fire alarm systems from multiple manufacturers. The candidate will possess strong verbal communication skills as they identify the needs of the customer and then inform them of next steps and processes to repair the system as needed to return full functionality. The candidate will possess skills and experience to inspect said systems to ensure proper functionality and provide written or digital reports to customer and company as needed. The role involves providing customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service.

Requirements

6+ years in low-voltage or security industry.
Excellent general knowledge of major security manufacturer platforms including: Bosch/Radionics, Honeywell, Firelite, Silent Knight, DMP, DSC, etc.
Valid driver's license with an excellent driving record.
Ability to pass background and identity checks.
Well Versed in Access Controls, CCTV, Burglary and Fire Alarms in Commercial Applications.
Ability to operate hand and power tools.
Ability to unload ladder from fleet vehicle and climb ladder.
Ability to always operate fleet vehicle in a safe manner.
Ability to communicate and provide excellent customer service.

Nice To Haves

Ability to read blueprints and schematic drawings.

Responsibilities

Locate and alleviate trouble with damaged equipment or wiring.
Readjust equipment, repair, or replace inoperative equipment and test for operation.
Coordinate inspections and/or installations.
Performs installations, repairs, and/or inspections of intrusion detection, IP CCTV, Access Control systems and fire alarms (if applicable).
Assists fellow technicians with system repairs and completes minor repairs including battery replacement.
Tests operation of system to the customer monitoring center to properly establish service connectivity.
Complete all forms accurately and customer paperwork as required.
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.
Provide quotes to support recommendations and solutions.