Security Technician

Presbyterian Healthcare Services • Socorro, NM

12d • Onsite

About The Position

The Security Technician helps maintain a safe and welcoming environment for patients, employees, visitors, and the community at Socorro General Hospital. The role uses security equipment and systems, monitors for safety concerns, and proactively identifies and addresses risks. Duties include hospital patrols, hazard surveillance, responding to service requests and workplace violence reports, conducting investigations, preparing documentation, enforcing policies, and coordinating with internal and external partners. The technician also supports parking and traffic control, provides escorts and vehicle assistance, secures valuables and lost-and-found items, and may assist staff with restraints or lifting during emergencies.

The position is part-time with varied days and hours. The technician must complete required training and become familiar with hospital locations and operations within six months of hire. The role requires operating a company-owned vehicle, a current New Mexico driver's license, and meeting Presbyterian Healthcare Services' insurability requirements. It also involves prolonged standing and foot patrols, and may require heavy lifting and physical intervention in violent incidents.

Requirements

• Strong verbal and written communication skills.
• Comfort completing required reports and documentation.
• Successfully complete all Security Technician training requirements.
• Become familiar with hospital locations and operations within six months of hire.
• Ability to operate a company-owned vehicle.
• Current New Mexico driver's license and ability to meet Presbyterian Healthcare Services' insurability requirements.
• Ability to perform prolonged standing and foot patrols.
• Ability to defend self and others during violent incidents and assist with restraint of violent, agitated, or hostile individuals.
• Ability to perform heavy lifting of 50 pounds or more for more than 33% of the shift in situations where self-defense is deemed necessary.

Nice To Haves

• Previous security experience is strongly preferred; one year is ideal, though candidates with less than one year may still be considered.

Responsibilities

• Complete all required training within prescribed time limits and attend mandatory meetings, classes, and training.
• Conduct routine and ad hoc patrols of hospital buildings and grounds to deter fire, theft, vandalism, and unauthorized visitors.
• Conduct hazard surveillance for safety, security, and infection-control issues.
• Complete a shift activity log accounting for activities and the full shift or duty hours.
• Check equipment, including the patrol vehicle, daily and document findings on the appropriate checklist.
• Serve as an organizational member of the PHS ADS Hazardous Material/Decontamination Team as required.
• Respond to workplace violence reports and notify the appropriate Security Division supervisor as needed.
• Conduct investigations, maintain records, and prepare incident reports and other security-related documentation.
• Maintain and enforce departmental and organizational policies and procedures.
• Interact professionally with employees, physicians, visitors, contractors, vendors, and others who come in contact with PHS.
• Collaborate with local, state, and federal agencies as required and approved by PHS.
• Keep the supervisor informed of activities and location during the shift and follow the appropriate chain of responsibility.
• Respond promptly to requests for key service, vehicle assistance, escorts, and other service.
• Secure patient valuables and lost-and-found items and maintain appropriate logs.
• Control parking and traffic flow, enforce parking policies, and issue citations as required.
• Monitor visitor conduct and question potentially unauthorized individuals as needed.
• Gather and communicate information by radio, phone, or in person in a timely, efficient, and professional manner.
• Report to work on time in proper uniform with required equipment checked and functional; maintain security equipment, uniforms, and vehicles and promptly report issues or misuse.
• Gather shift-start information to stay current on events and perform assigned duties.
• Maintain confidentiality and promptly report breaches, possible complaints, and misconduct to the appropriate supervisor, director, or authority; complete required documentation.
• Keep the supervisor or director informed of changes in personal information related to work.
• Perform heavy lifting of 50 pounds or more for more than 33% of the shift when self-defense is deemed necessary; may assist with lifting patients, visitors, staff, or deceased persons.
• Defend self and others during violent incidents and assist medical staff with restraining violent, agitated, or hostile individuals.
• Maintain professional growth through educational programs, current literature, in-service meetings, and scheduled training.

Benefits

• Medical, dental, and vision benefits for benefits-eligible employees.
• Short-term and long-term disability insurance.
• Group term life insurance and other optional voluntary benefits.
• Employee Wellness rewards program offering opportunities to earn gift cards and more through wellness activities.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed