Security Technician (Data Centers) - Dallas, TX

Convergint Career•Carrollton, TX

21h•Onsite

About The Position

Convergint is seeking a full-time, enthusiastic, results-driven, and forward-thinking Security Technician to join their team. This role involves installing, programming, system start-up/check-out, certifying, and customer training on assigned projects of varying complexity. The Security Technician is part of a dynamic team that offers opportunities for growth within the company. The ideal candidate has a passion for providing world-class service, possesses integrity, and is committed to growth, accountability, and delivering results. Convergint is a global, service-based systems integrator with a mission to be its customer's best service provider, built on a foundation of 10 Values and Beliefs that drive its culture. The company takes pride in protecting the lives and assets of its customers through the solutions it provides.

Requirements

Exceptional customer focus and ability to work under pressure; ability to maintain awareness of and seek to meet the needs and wants of the customer without being prompted.
Solid technical skills and experience with fire alarm systems, and/or electronic security systems.
Solid programming skills and proven ability to troubleshoot problems and look for solutions.
Ability to be a self-starter and work well with minimal supervision.
Solid mechanical and electrical aptitude (e.g., works with a variety of hand and power tools such as drill, screwdriver, wire stripper, hacksaw, crimper) and ability to read blueprints and drawings.
Solid math skills (for some positions, this may include calculating area, velocity, resistance, voltage, etc.).
Strong verbal, written, and interpersonal communication skills.
Solid organizational skills and the ability to handle multiple projects simultaneously.
Advanced computer skills including familiarity with MS Office applications (Outlook, Word, Excel) and proficiency in other relevant applications.
A valid driver’s license with a clean driving record.
Ability to travel locally to jobsites on a regular basis.
High School/GED or equivalent experience.
Minimum 3-5 years relevant experience.

Nice To Haves

Relevant field service experience.
Product-specific certifications, Industry-specific certifications and/or licenses.
Experience with Software House, Lenel, Genetec, Avigilon, AMAG, Milestone or ONSSI, AXIS.

Responsibilities

Installs, programs, tests, repairs, and services a variety of non-routine systems and equipment, which may include security, fire alarm & life safety, and/or building automation.
Serves as the key interface for providing technical support and training for the customer, ensuring customer satisfaction.
Reads basic blueprints, schematics, manuals, and other specifications to determine installation procedures.
Interprets manuals, schematics, and wiring diagrams, and repairs equipment using knowledge of electronics and standard test instruments and hand tools.
Operates systems to demonstrate equipment, commission new systems, analyze performance, and identify malfunctions.
Writes a variety of non-routine programs for systems.
Acts as “our customer’s best service provider” at all times.
Consults with engineering personnel to resolve unusual problems in system operation, maintenance, and warranty work.
Executes technical aspects of multiple projects with varying timelines and budgets, including programming, graphics development, start-up, certification testing, customer training, close-out documentation, and ongoing technical support.
Identifies potential project risks, communicates them to appropriate parties, and assists in developing and implementing strategies to minimize impact and control deviations from estimated costs and project deadlines.
Works closely with the Project Manager and/or Operations Manager, assisting in the overall coordination of specific projects and making recommendations regarding quality of work and potential changes in scope.
Acts as a mentor to less experienced staff using technical knowledge, skills, and experience.
May supervise workers in testing, tuning, and adjusting equipment to obtain optimum operating performance.
Performs other duties and responsibilities as requested or required.