Security Technician Manager

Wake County Public School System • Raleigh, NC

4d • Onsite

About The Position

The Security Technician Manager supervises and leads Security Shop staff, ensuring maintenance and repairs are completed effectively and promptly. The position performs master craftsman and lead work involving installation and maintenance of security systems, card access systems, monitoring station equipment, and fixtures. The manager responds to assigned work orders, troubleshoots issues, identifies corrective measures, and performs repairs. The role is based in Maintenance and Operations at Rock Quarry Road (Building B) in Raleigh, North Carolina, and is not eligible for hybrid telework.

Requirements

• High school diploma or equivalent.
• Five years of experience directly related to security and card access systems installation and repair.
• Considerable knowledge of security systems, including intrusion detection, access control, and monitoring station equipment.
• Considerable knowledge of Microsoft Office, including Word and Excel, and Google Apps.
• Considerable knowledge of Occupational Safety and Health Administration (OSHA) standards.
• Critical-thinking and problem-solving skills.
• Ability to communicate clearly and concisely in oral and written form using a variety of communication techniques and tools.
• Ability to work independently and as part of a team, and complete tasks without clear direction.
• Ability to perform arithmetic calculations.
• Ability to troubleshoot and perform maintenance and repairs on security systems.
• Ability to establish and maintain effective working relationships with school system staff, external agencies, and the public.
• Complete safety training according to OSHA standards within twelve months of employment.
• Hold and maintain a valid motor vehicle operator’s license according to North Carolina requirements.

Nice To Haves

• Associate degree or technical school training in electrical systems.
• Experience with computerized maintenance management software, preferably MAXIMO.
• North Carolina Special Low Voltage Systems License.

Responsibilities

• Supervise and assign staff work related to security systems repairs.
• Ensure staff complete work correctly and in a timely manner, and provide on-the-job training to Security staff.
• Perform master craftsman-level security repair and maintenance work, including responding to work orders, troubleshooting system and equipment issues, and determining appropriate solutions.
• Assist the supervisor in recognizing and evaluating occupational safety hazards and take appropriate actions to protect employee and public health and safety.
• Ensure compliance with procedures and safety requirements, including required safety training, occupational health practices, and maintaining a safe work environment in the Security Shop.
• Perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED