Security Team Specialist Supervisor - Taunton State Hospital

Commonwealth of Massachusetts•Taunton, MA

1d•Onsite

About The Position

The Department of Mental Health (DMH), Southeastern Area, Taunton State Hospital is seeking a Security Team Specialist (STS) Supervisor to establish, monitor, and enforce appropriate security and emergency procedures at Taunton State Hospital and the Recovery from Addictions Program. The supervisor oversees STS personnel, staffing, training, reporting, coordination with law enforcement and emergency responders, hiring participation, and requisitioning supplies and equipment. The position is 40 hours per week, Monday through Friday, 7:00 a.m. to 3:00 p.m., with Saturday and Sunday off. The role includes planning and monitoring hospital security procedures; supervising and evaluating security staff; preparing schedules, reports, and budgets; supporting training and staff development; reviewing and maintaining records; and responding to incidents and emergencies. Duties also include patrolling the facility and grounds, monitoring surveillance cameras, checking locks, searching for contraband, enforcing traffic and parking rules, and ensuring fire safety procedures and life-safety inspections are completed. Taunton State Hospital is a 62-bed inpatient facility providing continuing care to adults with major mental illnesses. The Recovery from Addictions Program provides acute detoxification and early clinical stabilization for individuals civilly committed for substance use treatment, along with connections to community-based services.

Requirements

At least four years of full-time or equivalent part-time experience in work involving the protection or security of buildings, equipment, and individuals, including at least two years in a supervisory capacity, or an equivalent combination of experience and permitted substitutions.
A related-field associate degree may substitute for up to one year of the required protection or security experience.
A related-field bachelor's degree or higher may substitute for up to two years of the required protection or security experience.
Possession of a current and valid Class D Massachusetts Motor Vehicle Operator’s License is required for this function.
Ability to prepare general reports and maintain records.
Ability to gather and record information by examining records and documents and by observing and questioning individuals.
Ability to give precise, understandable oral and written instructions.
Ability to deal tactfully with others and use discretion when handling confidential information.
Ability to remain calm, exercise sound judgment, and act quickly in emergency, stressful, emotionally charged, and dangerous situations.
Ability to establish and maintain harmonious working relationships and interact effectively with people under physical or emotional stress.
Ability to work accurately with names, numbers, codes, or symbols and record information provided orally.
Ability to conduct interviews and fact-finding and assemble information according to established procedures.
Ability to understand rules, regulations, policies, procedures, specifications, guidelines, standards, and laws governing assigned activities.
Ability to communicate and work effectively with people from different ethnic, cultural, or economic backgrounds.
Ability to coordinate others’ efforts and supervise by assigning work, conducting reviews or evaluations, determining training needs, and motivating direct reports.
Knowledge of lifesaving techniques.
Knowledge of fire-protection equipment, including fire alarms and sprinkler systems.
Knowledge of methods and procedures for securing buildings.
Skill in operating motor vehicles.
Knowledge of training methods and techniques.

Nice To Haves

Bilingual or multilingual ability.
Previous employment in the human services field, particularly experience with mental illness, substance use disorders, or other disabilities in a hospital setting.

Responsibilities

Plan, establish, and monitor hospital security and emergency procedures to ensure compliance with applicable policies, laws, rules, and regulations and protect employees, students, faculty, patients, clients, and visitors.
Supervise and coordinate Security Team Specialists and ensure their duties conform to established procedures.
Prepare security work schedules and assign staff to shifts and patrol areas.
Evaluate personnel through observation, conferences, and review of reports and logs.
Plan, oversee, and participate in on-the-job training and development for security personnel.
Prepare and submit reports and documentation for hospital administration and local, state, and federal law enforcement.
Assist in developing and maintaining liaison with law enforcement agencies and other emergency responders.
Participate in short- and long-term department planning and prepare and submit budgets.
Review department records and reports for accuracy and completeness and oversee their filing and disposition.
Supervise and participate in investigations of incidents, vandalism, rule violations, and disturbances.
Enforce traffic and parking regulations and establish and maintain fire safety procedures.
Requisition supplies and equipment and supervise storage, use, and maintenance of security department equipment.
Patrol interior, exterior, and adjacent areas on foot or in a vehicle.
Respond to medical, behavioral, and facility-related emergencies, seeking to de-escalate situations while protecting clients, patients, staff, and visitors.
Monitor surveillance cameras, check that locks are secured, and conduct searches for contraband.
Ensure life-safety inspections, including fire drills, fire inspections, and emergency lighting checks, occur.
Perform other related duties as assigned.