Security Team Specialist I - Night Shift - Corrigan Mental Health Center

Commonwealth of Massachusetts•Fall River, MA

19d•Onsite

About The Position

The Department of Mental Health (DMH), Southeastern Area, Corrigan Mental Health Center is hiring a Security Team Specialist I to perform security-related duties that help ensure the safety and security of the institution and the population served. The position monitors facility safety by patrolling buildings, grounds, and adjacent areas and enforces DMH regulations and policies. The primary work location is Corrigan Mental Health Center, with support for other Southeastern Area sites as needed. The schedule is 40 hours per week on the third shift, 11 p.m. to 7 a.m., with Friday and Saturday off. The role involves security patrols and access control, responding to emergencies, coordinating with law-enforcement and emergency-service agencies, transporting clients, and maintaining accurate security records and reports. Candidates must hold a current, valid Class D Massachusetts motor vehicle operator’s license. A criminal background check and verification of education, licensure, and certifications are part of the pre-hire process. The position is subject to the state hospital vaccination regulation for COVID-19 and influenza, including required mitigation measures where applicable.

Requirements

Ability to follow verbal or written orders and instructions.
Ability to work independently or as a team member with minimal supervision.
Ability to work long hours under severe weather conditions.
Ability to interact professionally and courteously with clients, employees, visitors, and others under stressful or threatening conditions.
Ability to deal safely and efficiently with violent or verbally aggressive clients or other persons in accordance with DMH policies, procedures, regulations, and Massachusetts law.
Ability to communicate clearly verbally and in writing, with knowledge of correct English usage.
Ability to exercise discretion in receiving, handling, and safeguarding confidential information and to maintain reports and files in accordance with applicable regulatory, statutory, and policy requirements.
Current and valid Class D Massachusetts Motor Vehicle Operator’s License.
At least one year of full-time or equivalent part-time experience in work involving the protection or security of buildings, equipment, or individuals, or an equivalent combination of experience and substitutions.
A current and valid CPR, AED, and first-aid certification must be obtained and maintained for applicants to positions within the Department of Mental Health.
An associate’s degree or higher in a related field may substitute for the required experience.

Nice To Haves

Bilingual or multilingual ability.
Previous employment in the human services field, particularly experience with mental illness or other disabilities in a hospital setting.

Responsibilities

Patrol buildings and grounds on foot and by motor vehicle at routine intervals to maintain safety and security and detect or prevent criminal activity.
Maintain order among visitors, clients, and employees; issue keys, photo identification cards, and other access-control measures.
Operate and monitor electronic security and fire-detection systems.
Issue parking citations or take other authorized action to control illegal parking on campus roadways and in parking lots.
Assist the judicial system by issuing court papers as directed and provide security during court hearings.
Organize, participate in, and document searches for missing clients and dependent persons.
Maintain liaison with State Police and federal and local law-enforcement agencies through the Security Specialist chain of command.
Respond to medical and psychiatric emergencies; assist with coordination of emergency response services and support agencies during disasters.
Conduct routine inspections of fire alarm systems and related equipment.
Document investigations, inquiries, inspections, and other safety and security matters; prepare incident and accident reports and maintain the daily security log.
Use and maintain computer-based information and reporting systems.
Complete mandatory classes and conduct investigations as required or directed by supervisors.
Transport clients and patients in accordance with DMH policy and procedure.
Immediately report noteworthy events in accordance with DMH critical communications and site notification policies, including events affecting normal building operations and events requiring law-enforcement, medical, or fire response.
Communicate appropriately with staff members and clients according to age, cultural, and psychosocial needs, and refer or direct individuals to appropriate people, providers, or agencies.
Perform other related duties as assigned.