Security Systems Technician
About The Position
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward. Join our team and contribute to building cutting-edge security solutions while developing your career in a dynamic and supportive environment. Your next incredible opportunity is just a few clicks away!
Requirements
- Proficient in Windows, MS Server, and Microsoft Office Suite, with a solid understanding of IT network systems.
- Skilled in using hand and power tools, as well as diagnostic equipment like multi-meters and digital analyzers.
- Experience with the installation and servicing of security systems such as C-Cure 9000, Kantech, Genetec, Lenel/S2, and others.
- Minimum high school diploma or trade school graduate; a technical degree in electronics or computers is preferred.
- Exceptional troubleshooting skills and a proactive approach to problem-solving.
- Strong verbal and written communication skills, with a customer-focused mindset.
Responsibilities
- Efficiently install and inspect equipment to meet and exceed customer expectations, adhering to manufacturer specifications.
- Coordinate field activities and communicate effectively to ensure seamless system programming, integrations, and commissioning.
- Diagnose and address equipment issues, providing robust troubleshooting for field wiring problems.
- Advise customers on optimal solutions for restoring systems to full functionality.
- Effectively manage service calls, ensuring accurate allocation of field labor hours for maximum efficiency.
- Ensure high levels of customer satisfaction by promptly addressing customer inquiries and resolving issues.
- Prepare comprehensive reports documenting daily activities and system performance.
- Adhere to safety policies and guidelines, maintaining a strong culture of integrity and operational safety.
- Operate with proficiency in confined spaces and at heights, utilizing appropriate tools and safety equipment.
- Collaborate with team members to deliver integrated solutions, leveraging diverse perspectives and expertise.
Benefits
- Competitive compensation and benefits package.
- Comprehensive training and career development opportunities.
- Supportive and inclusive workplace culture.
- Company vehicle, tools, and equipment provided to complete all jobs.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
