Security Systems Technician

Fortis Fire & Safety • Northbrook, IL

16h • Onsite

About The Position

LaMarco Systems is seeking a skilled and motivated Security Systems Technician to join our Northbrook, IL office! This role will be responsible for all technical aspects of servicing and maintenance of commercial security systems that includes low voltage security alarm, video surveillance, networking, and access control systems.

Requirements

• Minimum of 3 years of hands-on experience in servicing, troubleshooting, installation, and programming of commercial access control systems, intrusion alarm systems, and/or IP-based camera systems
• Working knowledge and experience with one or more of the following manufacturers and platforms is preferred: Bosch, Bluebox, Brivo, Eagle Eye, Exacq, S2, and Schlage Engage
• Solid understanding of basic computer networking concepts, hardware, and system diagnostics, with the ability to quickly learn new software applications and technologies
• Ability to obtain and maintain a Permanent Employee Registration Card (PERC) issued by the State of Illinois
• Ability to meet company driving eligibility requirements, including holding a valid driver's license and maintaining an acceptable motor vehicle record.
• Strong problem-solving skills and attention to detail
• Effective communication skills with both technical and non-technical audiences

Responsibilities

• Provide technical support to both internal teams and external customers in a professional and timely manner
• Diagnose, troubleshoot, and resolve issues related to CCTV systems, access control, card readers, locking hardware, and associated server/software programming
• Accurately complete service documentation and work orders using the company’s electronic CRM system
• Manage and follow assigned service schedules using a company-issued mobile device, in coordination with the Service Coordinator/Manager
• Deliver high-quality customer service, including system training and support as needed
• Participate in ongoing training and professional development to stay current with industry technologies and best practices
• Maintain accurate inventory records and manage parts and materials effectively
• Operate company vehicles safely and in compliance with all applicable laws and company policies
• Participate in an on-call rotation and work overtime as required to support business needs
• Perform other duties as assigned to support team and organizational objectives

Benefits

• Paid vacation and sick time
• Company Paid Holidays
• Additional paid time off for life events (e.g., jury duty, bereavement)
• Competitive compensation
• 401(k) retirement plan with competitive company match
• Medical, Dental, and Vision insurance
• Short-term/Long-term disability insurance
• Life Insurance
• Career Advancement Opportunities
• Pet insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed