Security Systems Technical Specialist Level 1

New Age GroupConcord, ON
CA$52,000Onsite

About The Position

For over 25 years, The New Age Group has delivered trusted security and technology solutions, specializing in video surveillance, access control, communications, networking, and infrastructure systems. We thrive in a fast-paced environment, working on innovative and impactful projects while helping organizations protect their people, property, and operations. The Security Systems Technical Specialist Level 1 provides technical support and service for electronic security and technology systems. Working in a collaborative team environment, this role supports field technicians, Project Managers, and clients by troubleshooting, commissioning, programming, and servicing security systems. The position requires reviewing product manuals and technical documentation, working closely with manufacturers' technical support teams, and assisting with the delivery of reliable solutions.

Requirements

  • Reviewing product manuals and technical documentation
  • Working closely with manufacturers' technical support teams

Responsibilities

  • Technical Support & Troubleshooting
  • System Programming & Commissioning
  • Field & Project Support
  • Documentation & Reporting

Benefits

  • Competitive salary
  • Extended health and dental benefits
  • Company training and certification opportunities
  • Career advancement opportunities
  • Supportive team environment
  • Exposure to leading security, networking, and technology platforms
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