Security Systems Installation Technician

Vector Security • Richmond, VA

2d • Onsite

About The Position

As a Security Systems Installation Technician you will be responsible for installing, configuring, testing, and maintaining security systems in residential and small business settings. Responsibilities include knowledge of basic wiring and panel programming, system set-up, basic troubleshooting, and explanation of system to customer with ability to answer questions.

Requirements

• HS diploma or equivalent - required.
• Valid Driver’s License with an acceptable driving history.
• Must be able to effectively communicate with various individuals in a professional manner in order to provide superior customer service.
• Must be able to understand technical functionality of various systems learned on-line and/or via hands-on instruction.
• Climb ladders and work in attics, crawl spaces, and other residential environments.
• Lift and carry equipment weighing up to 50 pounds.
• Bend, kneel, and stand for extended periods.
• Work indoors and outdoors in varying weather conditions.

Nice To Haves

• Virginia DCJS license – preferred, ability to obtain is required.
• 1 - 3 years of industry experience - preferred.
• Certified Alarm Technician level 1 or equivalent - preferred.

Responsibilities

• Install, program, and test residential systems and/or small business accounts, including: Burglar alarms, Smart home security systems, Video doorbells, Indoor and outdoor security cameras, Smart locks, Environmental sensors, Home automation devices
• Accurately complete installations with frequent to minimal supervision.
• Read and interpret floor plans, wiring diagrams, and installation documents.
• Educate homeowners on the operation and features of their systems.
• Run and conceal low-voltage wiring when required.
• Configure wireless and network-connected devices.
• Troubleshoot installation and connectivity issues.
• Ensure installations are completed accurately and professionally.
• Maintain detailed service records and installation documentation.
• Identify opportunities to enhance customers' security coverage and recommend additional products, services, and system upgrades that align with their safety needs and lifestyle.
• Provide excellent customer service during every interaction.
• Adhere to company safety standards and installation best practices.
• Maintain company vehicle, tools, and equipment.

Benefits

• Company Vehicle Provided to use for work.
• Company Provided paid cell phone.
• Career advancement opportunities
• Competitive compensation with incentive eligibility
• Medical, dental, and vision coverage
• HSA/FSA programs
• Company paid life and AD&D insurance.
• Company paid short- and long-term disability.
• Voluntary benefit products
• 401k retirement savings plan after just 60 days
• 7 Company Holidays, plus 2 Floating holidays of your choice
• Paid Time Off
• Tuition reimbursement
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED