Security Installation Technician
About The Position
Our client is seeking motivated, mechanically inclined individuals who enjoy working with their hands, solving problems, and providing excellent customer service. This is an excellent opportunity for someone looking to build a long-term career in the security and low-voltage industry. Candidates with experience in skilled trades, cabling, wiring, field service, telecommunications, home technology installation, electronics, or customer-facing technical roles are encouraged to apply. Comprehensive training will be provided on equipment, installation procedures, programming, and troubleshooting.
Requirements
- Mechanical aptitude and comfort using hand tools
- Experience working with wiring, cabling, or low-voltage systems
- Strong customer service and communication skills
- Ability to troubleshoot and resolve technical issues
- Reliable transportation and a strong work ethic
- Ability to work independently in a customer-facing environment
- Positive attitude and willingness to learn new technologies
- Strong interpersonal skills and professionalism when interacting with customers
Nice To Haves
- Enjoys working directly with customers
- Is dependable and adaptable
- Has strong communication skills
- Can think quickly and solve problems in the field
- Takes pride in delivering quality work
- Has a customer-focused mindset
- Can build trust and confidence with homeowners
- Is solution-oriented and able to remain calm under pressure
Responsibilities
- Install, troubleshoot, repair, and program residential security systems
- Install and support burglar alarms, CCTV systems, surveillance cameras, DVRs, and access control equipment
- Upgrade and convert legacy security systems to new technology platforms
- Install and service door sensors, window contacts, glass break detectors, smoke detectors, and related devices
- Troubleshoot alarm communication and signal issues
- Test and verify proper system functionality following installation
- Educate customers on how to operate and manage their security equipment
- Provide exceptional customer service during every service call and installation
- Complete required job documentation and paperwork accurately
- Track equipment and materials used for each installation
- Maintain organized vehicle inventory and company equipment
- Ensure high-quality installations while minimizing return visits
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
