Security Systems Coordinator

Harris County•Houston, TX

1d•Onsite

About The Position

The Security Systems Coordinator oversees the administration, maintenance, and optimization of the organization’s physical and technical security infrastructure. This role ensures that all security systems—including access control, surveillance cameras, and alarm systems—operate reliably and effectively to protect personnel, facilities, and assets. The coordinator works closely with internal departments, external vendors, and security leadership to support system upgrades, troubleshoot issues, maintain compliance, and enhance the overall safety posture of the organization.

Requirements

Associate degree in Information Technology, Security Management, Criminal Justice, or a related field; or equivalent combination of education and experience.
2 years of experience supporting physical security systems, access control, CCTV, or alarm systems.
Experience working with security vendors, integrators, or technical support teams.
Hands-on experience with system administration, hardware troubleshooting, or networked security devices.
Knowledge of physical security principles, access control workflows, and surveillance technologies.
Knowledge of networked devices, IP-based systems, and basic IT infrastructure.
Familiarity with security compliance standards and organizational security policies.
Strong technical troubleshooting and problem-solving skills.
Proficiency with security system software, dashboards, and reporting tools.
Effective communication skills for working with staff, leadership, and vendors.
Strong organizational and documentation skills.
Ability to manage multiple tasks, priorities, and deadlines in a fast-paced environment.
Ability to work independently while collaborating effectively with cross functional teams.
Ability to maintain confidentiality and handle sensitive security information responsibly.
Ability to analyze system data and recommend improvements to enhance security operations.

Nice To Haves

Experience in a corporate, campus, healthcare, or government security environment is a plus.
Bachelor’s degree in a related field.
Certifications such as ASIS PSP, Lenel/S2, Genetec, Milestone, or other manufacturer-specific credentials.

Responsibilities

Administer, monitor, and maintain physical security systems, including access control platforms, CCTV networks, intrusion detection systems, and related hardware/software.
Manage user access rights, badge creation, and system permissions in accordance with organizational policies.
Perform routine system audits, health checks, and preventive maintenance to ensure optimal performance.
Coordinate installation, repair, and upgrades of security equipment with vendors, contractors, and internal IT teams.
Troubleshoot system issues, document resolutions, and escalating complex problems as needed.
Maintain accurate records of system configurations, maintenance logs, and security equipment inventory.
Assist in developing and implementing security procedures, standards, and best practices.
Support incident investigations by retrieving footage, access logs, and system data.
Participate in security planning, risk assessments, and improvement initiatives.
Provide training and guidance to staff on security system use and access protocols.