Security Support Specialist

Alternatives, Inc.•Billings, MT

2d•$18 - $20•Onsite

About The Position

We are hiring a Security Support Specialist for Alpha House. This is a full-time, non-exempt position with a starting wage of $18.00-$20.00/hour, depending on experience. The standard hours are 11 am-7 pm Monday-Friday, with flexibility required at times for transports and other needs. Alternatives provides a comprehensive one-week orientation and a subsequent one-week specialized training for the role, both from 9 am-5 pm Monday-Friday, before transitioning to the offered schedule.

Requirements

Firm, fair, and consistent boundaries with residents
Empathy and the ability to understand and share the feelings of others
Customer service skills to effectively interact with residents and staff
Ability to work with offenders and handle tasks such as transporting, restraining, and transferring them as needed
Excellent communication and organizational skills
High School Diploma
Ability to pass federal drug testing and a background check
Valid driver’s license and the ability to be added to the Agency's insurance

Nice To Haves

Flexibility to work various shifts, including Days, Swings, and Over-Night shifts, as we are a 24/7 facility

Responsibilities

Transporting residents as needed
Overseeing residents in the kitchen
Covering hospital duties
Overseeing residential clients and security functions
Organizing and monitoring the transport calendar, working cooperatively with medical staff to ensure residents' appointments are adhered to
Assisting residents and vendors entering or leaving the facility
Assisting with security and agenda checks, ensuring residents are accounted for
Performing daily interoffice mail delivery duties
Conducting security functions such as pat-downs, UA screenings, breathalyzers, and headcounts
Serving as role models of acceptable and expected behavior for the residents
Reporting and regularly communicating information to other team members
Writing notes and Incident Reports (IRs) for residents, positively reinforcing good behavior
Attending meetings

Benefits

Medical: Employer pays $532.23 toward employee coverage. Additional plans for children and family are available at employee cost.
Dental: Employer pays 100% of employee-only coverage. Affordable coverage for children and families is available at employee cost.
Vision: Affordable plans are available for employees, children, and families at a low cost.
Life Insurance: The agency provides a $25,000 coverage plan for all benefit-eligible employees. Additional employee-paid supplemental plans available.
Short-and-Long-term Disability: 100% employer-paid coverage for employees.
401k/Retirement Plan: Employees are eligible for 401k contributions after one year of employment and 1,000 hours worked. Employer profit sharing is eligible annually, based on board approval.
AFLAC: Supplemental plans are available to employees and their families at employee cost.
PTO Accrual: Start accruing PTO from your first paycheck. Full-time (40-hour) employees with 0-2 years of employment accrue 4.65 hours per pay period, totaling 15 days a year. Increased Accrual with Tenure: Accrual rates increase at 3 years, 5 years, and every subsequent 5-year mark, up to 25+ years. Pro Rata Basis: Accrual rates for employees working 20-30 hours per week are on a pro rata basis.
Paid Holidays: Full-Time Employees enjoy 11 paid holidays. Part-Time Employees working 20-30 hours per week also receive paid holidays on a pro rata basis.
Student Loan Forgiveness: Alternatives is a PSLF-approved employer.
Scholarship Program: Subject to eligibility requirements as well as program availability and continued funding level.
Birthday Lunch: $15.00 lunch allowance.
Career Growth: Opportunities for internal promotion and career advancement.